The Opportunity
We are looking for a dedicated individual, with a passion for luxury, to join us as a Sales Consultant in our Guildford store. This is a part-time opportunity, working 14 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store-related tasks, including stock management, cleaning, and replenishment.
What we are looking for
We seek individuals with excellent communication skills, confidence, and a positive, can-do attitude. You should have high personal grooming standards, a passion for luxury, and the ability to champion our brand values. You must work well in a team, be motivated to achieve store and personal KPI’s, and have flexibility in your working arrangements to meet business needs.
What we can offer you
* An hourly rate of £13.20
* A 50% staff discount on all Molton Brown products
* 22 days holiday plus Bank Holidays
* A day off for your birthday
* A monthly store bonus scheme up to 0.35% of retail sales if targets are met
* Quarterly free product allocation of up to 5 Molton Brown items
* Access to discounts and cashbacks from high street retailers
* Enhanced family leave
* Healthcare plan
* Wellbeing support
* Recognition awards
* Season Ticket Loans / Cycle To Work Scheme
* Company pension scheme
* Ongoing development and skills enhancement opportunities
* A workplace where your voice matters
* Learning and development opportunities across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a difference with high-quality products and services, creating a Kirei Life — a beautiful life respecting consumers, customers, and the planet. Our philosophy, the Kao Way, guides us to act with integrity, drive innovation, and foster trust and respect.
Our work: Recognized among the World's Most Ethical Companies for 19 consecutive years, we are purpose-driven with strong corporate values. We prioritize quality and environmental care, and we empower employees to shape their careers. Collaboration is key to achieving our goals and delivering excellence to our customers.
Hiring Process: Kao values diversity and individual personalities, welcoming applications from all backgrounds worldwide.
Want to learn more? If you feel as unique as our products and want to discover why 33,000 people globally chose a career with us, visit Kao's website.
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