Overview
Insurance Renewals Consultant
Location: Poole, Dorset
Location
Poole, Dorset
Hours
37 ½ hours per week, Monday - Friday 9:00am – 5:15pm (1 every 4 weeks - Saturday 9:30am – 12:30pm)
Salary
£27,000 - £32,000 (DOE)
What You'll Be Doing
* Client Renewals: Taking existing customers through their renewal journey, providing excellent customer service, and ensuring high client retention.
* Negotiation & Problem-Solving: Working with a panel of insurers to negotiate terms and prices to find the best solution for clients.
* Relationship Management: Building and maintaining strong relationships with clients, underwriters, and insurers.
* Compliance: Adhering to core compliance and FCA regulations.
* Administration: Managing a pipeline of existing clients, processing policy adjustments, and maintaining accurate records in the CRM system.
What We're Looking For
We're searching for a confident, professional, and adaptable individual with excellent organisation and time management skills. You should be a problem-solver who can multitask and manage your own time effectively, while also being a strong team player.
Essential Competencies
* Excellent verbal and written communication skills.
* Ability to work independently and as part of a team.
* Strong problem-solving and prioritisation skills.
Training and Support
Full training will be provided, with ongoing support to help you become an expert in the field. The company encourages and supports employees to complete their CERT CII Insurance qualification within their first two years.
Fantastic Benefits & Rewards
* Generous Holiday: Start with 25 days annual leave, increasing to 27 days with service, plus bank holidays.
* Healthcare Cashplan: Access a Healthcare Cashplan offering a wide range of benefits for your health and well-being.
* Career Development: Benefit from excellent training and development schemes with opportunities for accelerated career progression.
* Professional Qualifications: Gain a company-funded CII professional qualification to boost your expertise.
* Family Support: Take advantage of enhanced maternity and paternity policies.
* Active Lifestyle: Participate in a Cycle to Work loan scheme and enjoy discounts on gym memberships across the UK.
* Exclusive Discounts: Access discounted personal health policies and a broad range of insurance products, including home, motor, travel, specialist vehicles, critical illness, private medical, income protection, and more. You'll also get access to hundreds of high street retailer discounts.
* 24/7 Support: Utilise a comprehensive Employee Assistance Programme for round-the-clock support
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