Community Support Co-Ordinator, Bracknell
This role offers an exciting opportunity to develop your career in sales and client support within a growing, dynamic team. If you enjoy engaging with clients, working in a commercial environment, and are eager to learn and grow, this position could be a perfect fit!
About the opportunity:
We seek a proactive and ambitious individual to join us as a Community Support Co-ordinator. You will work closely with our existing client base to drive sales through upselling and cross-selling, while providing excellent support to our customers. This role provides hands-on experience with our online platform and opportunities to develop your sales and client relationship skills.
Key Responsibilities:
* Engage with existing clients to identify opportunities for upselling and cross-selling our products and services.
* Support the customer service desk by assisting clients with inquiries.
* Manage merchandise, ensuring stock levels are maintained and products are dispatched as needed.
* Communicate with clients via phone, email, and meetings, including occasional face-to-face interactions at events.
* Learn our online platform through one-to-one training with your line manager.
* Develop your sales and commercial skills with ongoing support and mentorship.
About you:
* Prior sales experience is beneficial but not essential.
* A relevant degree is preferred, but we value the right skills and mindset.
* A self-starter eager to learn and take responsibility from day one.
* Strong communication skills across phone, meetings, and email.
* Organisational skills and attention to detail, especially in managing merchandise and support tasks.
* Ambition and drive to grow within our business.
What we offer:
* Salary: £24,000 - £25,000 per annum (depending on experience).
* Holiday: 33 days including bank holidays.
* Working hours: Monday to Friday, 9:00 am – 5:30 pm.
* Wellness platform, cycle to work scheme, pension, and clear progression opportunities.
If interested, apply now for immediate consideration. Please note that all vacancies are handled by our internal recruitment team at Vero HR. Unsolicited CVs or agency terms will not be accepted. For recruitment agency inquiries, email [email protected]
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