You will be part of a team based at the Call Centre but may be expected to work across other Teldoc sites. Handling calls from patients, carers, members of the public, healthcare professionals and third parties. Updating the EMIS system, following protocols and procedures to respond to callers’ questions and requests.
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday- Friday. Between 8.00am- 6.30pm on rota.
Expected Duration: 1 Year 6 Months
Number of Positions Available: 3
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