New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for working with customers. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
1. To achieve personal KPIsand contribute to overall store performance
2. Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
3. Help to ensure the store remainsas commercial as possible following company guidelines
4. Adhere to company’s policies and procedures
5. Responsible for maintaining health, safety, and environmental standards in store
6. Perform other duties that are required from the management team
REQUIREMENTS FOR SUCCESS:
7. Team Player
8. Demonstrate customer service skills
9. A passion for retail and sales
10. Desire to learn
11. Ability to perform basic maths and general retail operational processes
12. Effective communication skills
13. Proven Mandarin language skills
14. Flexible work schedule including weekends and holidays
ADDITIONAL BENEFITS:
15. Competitive compensation
16. Potential to earn more through our Retail Bonus Scheme
17. Great development opportunities
18. Inclusive working environments across all our European locations
19. Generous staff discount
20. Project involvement across our European region
21. Flexible uniform package