Senior Salesforce System Administrator
Overview
We are looking for a Senior Salesforce System Administrator to lead the management and optimisation of a Salesforce-based Funding Platform. This role focuses on improving system performance, data quality and reporting, while providing expert support across Salesforce applications including CRM, Funding, Contracts and Funding Finance.
You will act as the senior lead for funding data reporting and monitoring, working closely with technical colleagues and stakeholders to ensure the platform continues to meet organisational needs.
Role and Responsibilities
Lead the administration and enhancement of Salesforce applications, with a focus on funding functionality
Capture and prioritise user requirements, translating them into system improvements and new features
Collaborate with the Technical Lead to develop robust system architecture and agreed data models for reliable reporting
Configure users, roles, profiles, permissions and security settings
Customise objects, fields, page layouts, workflows and validation rules
Develop and maintain reports, dashboards and ad-hoc analysis, ensuring high-quality funding data
Lead data audits and cleansing to improve data accuracy
Manage Salesforce-related projects and contribute to the platform roadmap
Support and train users, create guidance, and resolve system issues
Stay up to date with Salesforce releases and emerging capabilities
Essential Skills and Experience
Salesforce Administrator Certification
Strong experience administering Salesforce, including Service Cloud and Lightning Experience
Proven ability to translate user needs into effective technical solutions
Strong data management, reporting and dashboarding experience
Experience delivering projects and working across multiple stakeholders
Excellent communication and relationship-building skills
Experience delivering training and producing clear, user-friendly documentation
Desirable:
Experience with Salesforce integrations, APIs, Apex or Lightning Components
Knowledge of data migration tools and funding or grant-giving processes
Package:
Circa £65,000 - £68,000
Excellent benefits package
15% Pension contributions
Hybrid x3 onsite London