Job Description
Seal Bay Resort in Selsey is one of the UK's leading holiday parks! Located on the seafront of the South Coast, we offer a friendly working environment, great team culture, and the opportunity to build a rewarding career in hospitality and leisure. Apply today and join our fantastic team!
Key Responsibilities:
* Role model the company values and behaviours at all times: Hospitality, Passion, Trustworthiness, Excellence, Stewardship, Kindness
* Provide administrative support to the caravan sales team, including preparing sales contracts, order forms, and related paperwork
* Maintain accurate sales records and update the customer database regularly
* Handle customer enquiries via phone, email, and in-person, providing information and support throughout the sales process
* Coordinate with suppliers, finance, and delivery teams to ensure timely order processing and caravan delivery
* Prepare and send out sales confirmations, invoices, and payment reminders
* Assist in organising and supporting sales events, open days, and promotions
* Manage the stock and availability records of caravans for sale
* Support the team with marketing activities, such as creating sales brochures or updating website listings
* Liaise with legal and finance departments to support contracts and financing arrangements
* Ensure compliance with company policies and legal regulations related to sales transactions
Experience/Skills Required:
* Previous experience in an administrative or sales support role, preferably in caravan sales, automotive, property, or retail sectors
* Strong organizational skills with high attention to detail
* Excellent communication and interpersonal skills
* Experience with Elite Parks software preferred
* Proficient in Microsoft Office Suite (Word, Excel, Outlook)
* Customer-focused with the ability to handle enquiries professionally and promptly
* Ability to multitask and work efficiently in a fast-paced environment
* Basic knowledge of sales and finance processes is a plus
Due to the nature of the business weekend work will be required
Perks and benefits you can expect when you work at Seal Bay Resort:
* 25% off food & drink across the resort
* Generous friends and family holiday discounts
* Free use of our swimming pools
* Free gym membership
* Epic team parties & socials
* Great incentives and rewards
* An amazing team community – friendly, supportive and fun
* Enjoy our LIVE entertainment – including wrestling, pantos, top bands and headline acts
* Employee discounts across the resort
* Health & wellbeing programme to support you on and off the job
* Referral programme – bring your friends and get rewarded
* And many more...
As a Disability Level 2 Confident Employer we welcome applications from people of all abilities, including those living with visible and non-visible disabilities. We are committed to creating an inclusive workplace and will work with you to accommodate your needs throughout the recruitment process and on the job.
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