Position Type
Full Time
Location
North West
Job Description
We provide practical care and support to families with children who have complex health needs, helping them remain safely at home. As we continue to grow, we are looking for a Senior Care Worker who can combine strong care delivery with mentoring, reliability, and a positive influence within the team.
We Are Hiring: Senior Care Worker
Location: North West (community based with regional travel)
Hours: 37.5 hours
Holiday Entitlement: 28 days (including bank holidays)
Why You Will Love Working With Us
* Make a real difference to families across the North West
* Work in our brand-new Horwich HQ (free parking included)
* 28 days holiday including bank holidays
* Blue Light Card, Hospital Saturday Fund, and 24/7 counselling
* Ongoing training and development opportunities
The Role (AKA: What You Will Be Brilliant At)
As a Senior Care Worker, you will deliver high-quality care to children with moderate to high needs while supporting the development of others within the team.
You will be a consistent and reliable presence on shift, helping guide colleagues, maintain standards, and contribute to a positive and professional care environment.
You will:
* Deliver high-quality care in line with individual care plans
* Support children with complex health needs
* Communicate effectively with families and the wider care team
* Maintain accurate documentation and records
* Mentor and support Band 1 and Band 2 carers during shifts
* Lead by example in professionalism, communication, and care standards
* Assist with rota organisation and day-to-day coordination as delegated
* Escalate concerns and changes in condition appropriately
* Contribute to a supportive and positive team culture
Qualifications
* Level 2 Health & Social Care (or equivalent).
* Commitment to completing Level 3 within a defined timeframe.
* Evidence of continuous professional development.
* Additional certificates in medication, moving & handling, or specialist care needs.
* Emergency First Aid or Paediatric First Aid certification.
Experience
* Minimum 1–2 years’ experience in health or social care.
* Demonstrable experience supporting children, young people, or families in the community.
* Proven track record of reliable attendance, punctuality, and consistent high‑quality care delivery.
* Experience of supporting colleagues, mentoring new staff, or acting as a point of guidance.
* Experience working within organisational policies and procedures, with evidence of compliance.
* Experience responding to low‑level conflict or challenges calmly and professionally.
* Experience working with children with complex needs (non‑clinical tasks).
* Strong communication skills, both verbal and written.
* Ability to mentor, guide, and support less experienced carers.
* Strong organisational skills and the ability to assist with rota support or shift coordination.
* Ability to work with accountability, reliability, and integrity.
* Able to manage minor conflict and maintain professionalism under pressure.
* Confident in documenting care clearly, accurately, and timely.
* Ability to problem‑solve operational issues with minimal supervision.
* Basic digital literacy (apps, eMAR, care system logs, messaging platforms).
Values & Behaviours
* Demonstrates reliability: consistently present, punctual, and dependable.
* Shows accountability for actions, documentation, and communication.
* Acts as a role model to colleagues, especially new staff.
* Compassionate, empathetic, and respectful in all interactions.
* Demonstrates resilience, adaptability, and a positive approach to challenges.
* Committed to upholding organisational values.
Other Requirements
* Full driving licence and access to a vehicle (role involves community travel).
* Flexibility to support the team, including occasional early/late visits or on‑call rota.
* Unrestricted right to work in the UK, we do not provide visa sponsorship.
We look forward to welcoming someone who is passionate about care, supports others, and is ready to take the next step in their career with us.
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