Salary: £26,000 - 27,500 per year Requirements: Full driving licence required for onsite travel in the Southend area Strong knowledge of Windows Server environments, Microsoft 365, Google Workspace, and networking (LAN/WAN) Ability to troubleshoot hardware and software issues effectively Excellent interpersonal skills to build and maintain client relationships Analytical mindset for effective problem-solving Flexible approach to managing multiple client priorities Clear and professional verbal and written communication skills Responsibilities: Act as the first point of contact for IT support requests Troubleshoot and resolve hardware, software, and network issues Provide tailored IT solutions to meet operational and educational needs Maintain positive client relationships through effective communication Ensure timely resolution of issues to support client satisfaction Technologies: Hardware Support LAN Microsoft 365 Network Windows Office 365 More: We are seeking an IT Support Technician to join our team in Southend. As part of a Managed Service Provider, you will provide onsite support tailored to our clients unique IT needs. We offer a company car for efficient travel to client sites and opportunities for career growth in diverse IT environments. Our pay ranges from £26,436 to £27,500 per year, depending on experience. last updated 17 week of 2026