This is an exciting opportunity to work as part of a team in the University’s Academic Registry Office. This varied and interesting role will involve completing a range of tasks:
1. Providing advice to our HE students through our dedicated telephone, e-mail and face-to-face support systems
2. Updating web-based student guidance.
3. Responsibilities for maintaining our student records and providing support with the production of student assessments.
4. Responding to requests for student information from staff and external bodies in line with the Data Protection Act.
About You
5. Experience of working within busy administrative role
6. Strong customer service skills
7. Strong Microsoft Office skills, particularly with word and Excel
8. Ability to plan, organise and complete work to deadlines and cope well under pressure
9. Attention to detail and desire to ensure accuracy
10. Ability to work well in a team and without close supervision
11. Excellent interpersonal and communication skills across a variety of channels
12. Previous experience of higher education
We offer a fantastic package of including:
13. Hybrid working arrangements with blended approach of office and home working
14. 25 days annual leave entitlement plus bank holidays rising to 30 days with length of service
15. Wellbeing support including our Employee Assistance Programme
16. Generous pension scheme (LGPS)
17. Employee Discounts Scheme
18. Onsite fitness facilities
19. Support for continuous professional development
20. Flexible working opportunities available
21. Enhanced maternity, adoption and paternity leave
We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.