Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for?our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value.
Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.
Assistant Manager, Radley, Cotswolds Designer Outlet
You will motivate, inspire, train and develop your team to deliver EXCELLENCE in everything they do.
You will lead your team to deliver exceptional customer experience and create a selling culture that makes the Radley customer return time and time again,
You will be able to demonstrate an entrepreneurial spirit and be commercially astute, showing creativity and inspirational directive in managing your own business unit.
As an Assistant Manager, you should regard your position as partnering your Store Manager, offering your manager the required support to enable the store to function smoothly and with great success. You are effectively a Store Manager in training and under the guidance of your line manager should look to involve yourself in all aspects of store life.
Key Responsibilities
Delivering an exceptional customer experience and being an ambassador to your team and the brand
Sales and KPI focused and delivering growth
Commercial acumen through effective best sellers, floor walks and money mapping
Achieving EBITDA target and accountable for the profitability of the store through managing costs
Growing store traffic through local marketing and store events
People Mgmt.: recruitment / training /development / coaching / supporting Store Manager
Actively building relationships with key contacts across the business
Supporting Store Manager in stock allocation and control including preventing stock loss
Skills & Experience
Great coaching and leadership skills
Ability to remain calm under pressure
Adept in dealing with people issues
The ability to impact and influence business decisions
Experience with Power BI to analyse performance
Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint).
Benefits & perks
* Competitive salary & performance-based incentives
* Generous staff discount on Radley products
* Opportunities for professional development & training
* Enhanced annual leave (incl. holiday buy)
* Sickness Pay
* Life Assurance Cover
* Virtual GP
* Healthcare Cash Plan of up to c.£900 per year
* Employee Assistant Programme
* Wellbeing App (Thrive)
* Company Bonus
* Time in Service Rewards
* Sample Sales
* Special Occasion Gifts
* Cycle to Work Scheme
* Electric Vehicle Scheme
* Season Ticket Loan
At Radley, we strive to create, promote and live an inclusive culture. Werecommitted to social equity and actively work to make impactful changes across our business to become diverse and celebrate one anothers differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores.
We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We wont ask for specific qualifications unless itsabsolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds.We are #Proudtobe Radley.
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Were proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then well openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isnt necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.
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