Annual wage £14,000.00 £14,000 per annum depending on age and experience Working week Monday to Friday 9:00 – 17:30 1 ¼ hour for lunch (36.25 hours per week) Total hours per week: 36.25 Expected duration 18 Months Possible start date 16 Jul 2024 Date posted 02 May 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000248762 Positions 1 available What you will do in your working day Our client is a family business which has farmed in Northamptonshire since 1562 and moved into milling in the 19th Century. They span farming, flour and feed milling and baking, with ten flour mills on four sites, a feed mill, two modern bakeries and 7500 acres of mainly arable land in England. They are now looking for an customer service apprentice to join their team. Key Duties: · Answer the telephone. · Process orders from customers. · Liaise with transport, accounts and production departments where necessary to ensure that queries are answered, and customers’ requirements are met. · Support the field sales team by channelling information and enquiries. · Assist with the preparation of marketing material and maintenance of the company’s presence on social media. · Scanning. · Answering the telephone to suppliers · Sending and receiving emails. · Provide holiday cover for other administrative roles. · Any additional office administration duties required. Person Specification: · GCSES maths and English 4/C or above · Attention to detail · Willingness to learn · Good communication skills · Adaptable · UK driving license or lives in the local area The training you will be getting Level 3 Business Administration Remote training delivery Onefile VLE 6 hours of dedicated training time every week What to expect at the end of your apprenticeship Possible fulltime permanent position upon completion of the apprenticeship. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative Qualifications GCSE or equivalent English (Grade 4/C) Essential GCSE or equivalent Maths (Grade 4/C) Essential