Job Description
Job title: ReceptionistLocation: Ringwood, Hampshire, BH24 3FAHours: 37 hours per week, Monday to Thursday 9am to 5.30pm and Fridays 9am to 5pmAbout the jobWe are looking for a proactive and personable Receptionist to join us at our stunning Head Office in Ringwood. Within this role you will be welcoming all visitors to McCarthy House and informing their host of their arrival. Answering all incoming calls and connect them to the relevant person, to take detailed messages and pass them on via email and manage the incoming and outgoing post.The Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and performs a variety of administrative and clerical tasks to the highest standards.Your day to day duties will include:Greet all visitors on arrival, ensuring they sign the visitors' book, issued with a visitor's badge and inform the CEM host they are meeting of their arrivalAnswer, screen and forward incoming phone callsMonitoring the enquiries inboxEnsure all complaints and compliments are logged with the feedback teamReceive, sort and distribute daily post and parcel deliveriesPrepare the outgoing mail for collection completing the necessary forms and online systemEnsure the reception area is always manned during the working dayEnsure the reception areas are always kept tidyMaintain the CEM car registration log for cars parked at McCarthy HouseLiaise with Facilities Manager regarding any contractors visiting the McCarthy House and cascade any issues with the buildingMaintain central stationery stock for CEM and order bespoke stationery supplies on behalf of colleagues via Facilities ManagerWeekly fire alarm tests and record keeping on behalf of Facilities ManagerProvide cover and support to colleagues in the Administration team (of which the Receptionist role is part of) during busy periods and in the absence of colleagues.About youYou will have previous receptionist and / or customer service experience with an excellent telephone manner, good interpersonal skills and an excellent working knowledge of Microsoft 365 (excel and word).You will be self-motivated, well organised with excellent attention to detail and will possess a can do attitude.You must be smart and presentable, engaging, and able to stay calm under pressure.How you will be rewardedBy joining Churchill Living you will be part of a Company that really cares, and we are proud to offer a wide range of benefits.
These include:Competitive salaryAnnual holiday entitlement of 24 days + Bank HolidaysDay off on your birthdayGroup Personal Pension PlanLife AssuranceJohn Lewis vouchers - £200 to all expectant parentsProfessional SubscriptionsInvestment into your personal developmentColleague introduction reward schemeCharity first company with fund matching programmeColleague wellbeing initiatives and ambassadorsOnsite parkingAbout usWe are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people.However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.Join us and be part of a professional, award winning, customer focused team.Our Company Values TORCH: Trust/Openness/Respect/Communication/HonestyWe are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.TPBN1_UKTJ