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Administration support officer

Pontypool
NWSSP Legal & Risk Services
Administration support officer
Posted: 4 September
Offer description

Overview

This post is fixed term until 31 March 2026. This post is fixed term for up to 6 months to meet the needs of the service. This is an excellent opportunity for the successful candidate to be part of the EPS roll out in Wales, the successful candidate will gain experience in a variety of areas within Transactional Services. The successful candidate should have knowledge of working within the NHS and able to build relationships at all levels.


Main duties

We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Transactional Services. We are looking for individuals who are eager to learn new skills from the printing and distribution of smartcards, the preparation and scanning of prescription to digitally filing documents. We are looking for individuals to work in a fast-paced environment whilst delivering a high standard of work. This role is hybrid working and the successful candidate will be required to attend the office a minimum of 3-4 days per week. You will be provided with support and equipment to work from home, but an internet/Wi-Fi connection is essential.


Working language

English and/or Welsh speakers are equally welcome to apply.


Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. Excellent customer service is something we strive for, for both our internal and external customers. Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/


Agile working

NWSSP works in an agile way where possible. All posts have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.


Detailed Job Description and Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.


Person specification


Qualifications

Essential criteria

* Level 4 qualification in a relevant subject or equivalent experience


Experience

Essential criteria

* Experience of working within a demanding/high intensity administrative role

Desirable criteria

* Experience of working within the NHS or other public sector body


Skills

Essential criteria

* Develop interpersonal skills with ability to build relationships at all levels
* Proficient in the use of standard IT packages e.g. Microsoft Office with the ability to master new applications
* Ability to work autonomously and equally effective as part of a team
* Able to plan & prioritise workload in order to meet deadlines and deal with conflicting priorities

Desirable criteria

* Welsh Speaker Level 1

We are committed to flexible working and equal opportunities.

If you are shortlisted for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.

Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.

When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.

To work in the UK, all candidates who are not UK or RoI nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK/RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the Immigration Health Surcharge.

Applicant requirements

Welsh language skills are desirable


Documents to download

* JD & PS- English (PDF, 360.4KB)
* Welsh JD/PS (PDF, 512.3KB)
* Occupational Health Form (PDF, 648.5KB)
* NWSSP Recruitment Services Privacy Notice (PDF, 696.3KB)
* NWSSP - About Us (PDF, 6.6MB)
* NWSSP - Our Benefits 2023 (PDF, 487.5KB)
* NWSSP - Buddion (PDF, 491.0KB)
* PCGC -Amdanom (PDF, 6.7MB)
* Guidance Notes for Applicants April 2024 (PDF, 278.7KB)
* IMTP Summary 2024-2027 (PDF, 13.7MB)
* IMTP Summary 2024-2027 - Cymraeg (PDF, 13.7MB)


Further details / informal visits contact

Name Lydia Courtney

Job title Processing & Professional Service Team Manager

Email address Lydia.Courtney@wales.nhs.uk

Telephone number 02921501518

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