What is the job role?
We are seeking to recruit a highly efficient, flexible and skilled systems coordinator to support the Local Authority Designated Officer (LADO) Service in Coventry.
Duties and responsibilities will include:
1. Reviewing, developing, digitalising, and maintaining business systems to enable and increase the efficiency of LADO Service operations.
2. Producing and analysing complex performance data - both quantitative and qualitative.
3. Assisting the service manager in evaluating and reporting performance, in accordance with Local Authority performance indicators, for senior leaders and key stakeholders.
4. Ability to draw on a range of data sources, including external performance indicators, such as feedback/ complaints, and to identify trends/ patterns to respond to in practice.
5. Accurately, efficiently and professionally minute highly sensitive and confidential meetings, including LADO Position of Trust meetings held in the event of allegations being made against staff & volunteers who work with children.
6. Liaising with a range of professional agencies as required (such as Health, Police, Education, and Children's Services).
7. Working alongside IT colleagues to develop and maintain accurate, efficient and effective workload/ workflow management and reporting systems to support quality, timeliness, and consistency of LADO practice.
8. Tracking and pursuing progress of referrals with partner agencies, to support timely resolutions/ decision-making and closures to the LADO Service.
9. To operate within key IT systems as required by Service Manager within the LADO Service.
10. Supporting the council's digitalisation transformation and maximising benefits for the LADO Service.
11. Arranging, coordinating and facilitating meetings.
This post is exempted under the Rehabilitation of Offenders Act, and as such, appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).
Who are we looking for?
What are we looking for?
12. Excellent written and verbal communication skills.
13. Excellent teamwork and problem-solving skills.
14. Forward thinking and innovative specifically in relation to business systems, data analysis and digital solutions.
15. Ability to take accurate and professionally presented minutes, within complex and sensitive meetings.
16. Strong IT skills.
17. Ability to adapt and work flexibly within a changing and fast-paced environment.
18. Excellent attention to detail.
19. A consistently well-organised, methodical, proactive and efficient approach.
20. Ability to work with creativity, use initiative, and share ideas.
21. An ability to establish relationships with staff, visitors, and customers.
22. A calm disposition and an open 'can-do' attitude.
23. Willingness and ability to learn and develop.
If you need help or support to complete your application, please visit our to see how we can assist you.
Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:
24. Members of the Armed Forces and veterans
25. Are currently in care or have previously been in care
26. If you consider yourself to be disabled or if you have a long-term health condition
For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.
Provisional Interview date: 6 May
About Coventry
Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.
We are cutting-edge, challenging, youthful, vibrant and diverse.
At Coventry we are committed to excellence in everything we do. With around staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.
To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.