Administrative Assistant Shrewsbury (Office Based) Temp to Perm £24,000 - £27,000 Doe Monday to Friday 8.30 am to 5 pm About the Role: We are looking for a motivated and detail-oriented Administrative Assistant to join our team on a full-time basis. This is a fantastic opportunity for someone with a solid background in administration, excellent communication skills, and a positive, solution-focused attitude. Reporting to the Office Manager, you will play a key role in delivering efficient, high-quality administrative support across multiple departments within the business. As the first point of contact for incoming calls, general enquiries, and office visitors, you’ll also be responsible for maintaining a high standard of customer service and professionalism at all times. Key Responsibilities: * Providing a high level of customer service to both internal and external contacts, professionally and courteously * Handling all incoming calls and greeting visitors * Processing initial estimate requests and preparing estimating packs * Supporting lead generation activities and maintaining our Pipedrive CRM system * Drafting and sending pre-start letters and other client communications * Assisting in the preparation of tender packs, mailshots, promotional, and corporate materials * Monitoring and maintaining stock levels of corporate literature and promotional products * Managing general office administration, including stationery and supplies, scanning, filing, post, and liaising with suppliers for maintenance or repairs * Supporting the generation of weekly and monthly sales reports Skills and Experience: * Excellent telephone manner and customer service skills * Strong written and verbal communication abilities * Solid administrative experience with the ability to manage a variety of tasks * Proficient in Microsoft Office (Word, Excel, Outlook) * Comfortable learning and using online tools such as SmartSheet and bespoke CRM systems * Meticulous attention to detail and a positive, can-do attitude * Ability to prioritise workload and multi-task in a fast-paced environment * Calm under pressure, with the ability to meet deadlines and adapt to change * Professional, energetic, and well-presented with a strong sense of loyalty and flexibility The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you. Reference: DE26638