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IT Business Analyst (Salesforce), London
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Client:
computappoint
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
17
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
IT Business Analyst (Salesforce) | Remote | Permanent
* Remote, with ad hoc travel to Portsmouth & London (circa. once per month)
* Permanent
* Up to £70,000 plus benefits
This IT Business Analyst role is an exciting opportunity for an experienced Salesforce focused Business Analyst to join a global organisation who are passionate about ensuring a healthy work-life balance to enable the delivery of high quality solutions. In this role specifically, you will be bridging the gap between business needs and tech solutions, understanding & translating requirements into Salesforce solutions, implementation & management of applications, and optimising business processes.
Additional Responsibilities:
* Running workshops and observing users in action
* Determining the present and future business processes
* Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data driven recommendations.
* Gathering intelligence from managers and operational staff to bring the true business needs to light.
* Gaining consensus of the real needs and map this to existing technology and tool support highlighting gaps and opportunities
* Analysis of data and how it is used by the stakeholders.
* Setting a shared vision and objectives and presenting findings and recommendations to senior stakeholders
* Create a backlog or prioritised requirements from which to develop and test against
* Coordinating User Acceptance Testing and support training, roll out and adoption
Requirements:
* Experience leading Business Analysis for large-scale projects
* End to end software development lifecycle experience with at least 3 Salesforce Sales Cloud projects
* Understanding of pre-sales/quote process, PMO and PPM tools
* Proven experience in system replacement projects
* Knowledge of Business Process Mapping and Value Chains, requirements prioritisation techniques, and various elicitation techniques
* Excellent communication and stakeholder management skills
* Formal Business Analysis certifications/qualifications, Salesforce certifications
* Experience with Marketing Cloud, Sales Engagement, CPQ, or Certinia
* Implementation of any PPM tool
To be considered, please ensure you complete your application on the Computappoint website.
Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.
IT Business Analyst (Salesforce) | Remote | Permanent
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