As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of our Manchester Arndale store. This includes helping to manage and develop a team of 13 retail optical assistants, ensuring excellent customer service, achieving sales targets, and maintaining the highest standards of visual merchandising and store presentation.
In this role, you'll play a key part in driving sales performance through your team, coaching and supporting them to deliver exceptional customer experiences that reflect our brand. You'll lead by example on the shop floor, ensuring every customer feels confident in their vision and their purchase.
You'll also assist with administrative tasks such as stock ordering and management, cash handling and reporting. Working closely with the Store Manager, you'll help create a positive, high-performing environment where colleagues feel engaged, motivated, and supported to succeed.
This is a fantastic opportunity for someone looking to develop their people leadership skills and take the next step towards a future Store Manager role.
All our colleagues play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, helping customers maximise their visual potential and enhance their lifestyle.
Benefits
•Free eyewear annually with immediate eligibility
•Monthly bonus potential up to £350 plus uncapped commission
•Family and friends discount of up to 75% with free eye tests
•33 days annual leave with the opportunity to buy or sell holiday
•Employee Assistance Program offering confidential support for your wellbeing
•Opportunities to get involved in the OneSight EssilorLuxottica Foundation
Skills and experience we value
•Experience supporting or leading a team, with a passion for developing others
•Strong ability to drive sales performance through coaching and engagement
•Being customerobsessed and delivering exceptional service
•Confidence in influencing others with a positive, motivating attitude
•Active listening and showing empathy towards customer and colleague needs
•Staying calm, supportive, and solution-focused in challenging moments
•Working collaboratively to achieve store targets and business goals
•Bringing energy, accountability, and pride in representing the Vision Express brand
Why Vision Express?
At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and progress your career into store management and beyond.
We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.