Retail Assistant Manager
Location: Formby Shop
Department: Trading
Contract: Permanent
Working hours: Part time 15 hours per week
Pay: £13.31 - £15.52 per hour plus benefits
Reports to: Shop Manager
Closing date: 14th June 2026 at 23:55
Internal title for this role is Assistant Shop Manager.
Responsibilities
You will act as an ambassador for Cancer Research UK, supporting the shop manager and your team to maximise income through people, resources, and stock.
* Support the shop manager to guide, inspire and engage a diverse team of paid staff and volunteers.
* Support the commercial running of the store including display and merchandising, stock management, maintaining shop standards, store layout, sales and income.
* Lead by example and provide excellent customer and supporter service.
* Work alongside the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through and stock processing.
* Create relationships with your local community and Cancer Research UK colleagues.
* Support the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
* Maintain compliance with health and safety, safeguarding, security, administration and HR policies.
* Deputise for the shop manager in their absence.
* Perform varied manual handling and physical activity required within the day‑to‑day duties of the role.
Qualifications and Experience
* Working knowledge of what makes great customer service.
* Experience working in a lively and vibrant environment.
* Adaptability in changing situations, including ability to work effectively independently.
* Commercial awareness.
* The ability to create relationships and communicate well.
* Flexibility to work on a rota basis.
* Eligible to work in the UK. (No visa sponsorship available.)
Benefits
Salary plus benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes. Extensive retirement plan, generous and flexible leave allowance, discounts on travel, technology, gym membership and more. Access to confidential wellbeing support from the Retail Trust.
Equal Opportunity
We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under‑represented. We want to see every candidate performing at their best throughout the process. If you need adjustments or have concerns, please let us know.
We are not recruiting anyone below 18 years of age, and appointments are subject to a satisfactory basic DBS check.
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