Overview
Reporting to the Head of Clinical Operations, you will be an integral part of the Clinical Management Team at Bodyset and act as an ambassador for the Company. You will be accountable for daily operations and service delivery for the clinic, ensuring quality outcomes and financial performance. As a Senior Physiotherapist, you will provide the highest standard of care to a self-pay and private medical insured patient caseload, delivering against established clinical pathways from initial triage to discharge. You will drive team performance and productivity through direct line management of practitioners and support staff, while maintaining standards locally in line with company objectives.
Responsibilities
* Maintain a clinical caseload (approximately 85-90%)
* Manage clinic performance and optimisation
* Increase revenue by engaging in service channels, partnerships and networking
* Ensure team compliance with Bodyset policies, procedures, guidelines and regulations, and prepare the clinic for audit year-round
* Strive to continually improve clinic standards
* Be first point of contact for clinical complaints or issues
* Ensure product delivery and customer experience is consistent
* Ensure adherence to local health and safety regulations
* Ensure all technical equipment is maintained and operational
* Monitor stock usage and levels to keep sites well supplied
* Provide professional supervision and guidance to site staff, monitoring and evaluating performance
* Proficiency in managing budgets
Commercial & Team Management
* Oversee day-to-day team operations
* Manage team performance in line with company KPIs with regular 1-1s and performance reviews
* Report on performance trends to Head of Clinical Operations / Management team
* Evaluate and improve local operations and financial performance
* Oversee inductions and training of new employees locally
* Identify local marketing, consultant or relationship opportunities to drive new clients and referrals
Essential Skills
* BSc (Hons) Physiotherapy degree (minimum)
* Full registration with the Health and Care Professions Council and Chartered Society of Physiotherapy
* Ability to work autonomously while delivering against Bodyset’s clinical pathways
* Evidence of ongoing professional development
* Previous managerial experience or similar
* Excellent organisational and time management skills
* Excellent verbal and interpersonal communication skills
* Excellent written English skills
* Proficient in Microsoft Word, Excel and PowerPoint
Desirable Skills / Qualifications
* Experience generating new business and managing own client caseload
* Experience practicing in the private healthcare sector
* 3+ years relevant postgraduate clinical experience
Seniority
* Mid-Senior level
Employment Type
* Full-time
Job Function
* Health Care Provider
Industries
* Wellness and Fitness Services
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