Were looking for an Operations Manager to join a high:performing hospitality team. Youll be hands:on, supporting FOH and BOH, ensuring service standards are consistently met, and embedding strong processes across multiple sites.
The Role
* Lead operational excellence across 4 sites
* Maximise tech:driven systems including SevenRooms, EPOS, Tronc, Payroll, Inventory, and L and D platforms
* Champion onboarding, training, and process compliance : scheduling, tracking, and follow:ups are key
* Collaborate with GMs, bar managers, head chefs, and the people team to drive team development and service standards
* Oversee day:to:day operations, events, and restaurant launches : be where the business needs you
* Manage wages, rotas, overheads, budgets, payroll, and operational reporting to HQ and the board
* Maintain operational oversight and support recruitment initiatives as required
Who You Are
* Commercially astute : strong understanding of budgets, P and Ls, staff costs, and wage management
* Tech:savvy : confident navigating and optimising hospitality systems, with a willingness to trial new platforms
* Flexible and hands:on : able to step in across sites during peak service or events
* Strong leader and planner : capable of managing multiple moving parts and teams effectively
* Excellent communicator : confident in written and spoken English
* Team:focused, numbers:driven, and commercially aware
For more information, or click apply