National account manager

National Account Manager (Protection)

📍 Location: UK – field‑based
Department: Protection Distribution
Reports to: Head of Protection Distribution

About The Exeter

We’re a multi-award‑winning insurer specialising in health insurance, income protection, and life insurance.

As “Experts in the Unexpected” we use our collective expertise to support our members against the impact of ill health and injury. We’re an ambitious, inclusive and friendly organisation that values integrity, collaboration and continuous improvement.

Our status as a mutual insurer means people sit at the heart of everything that we do. We’ll support your development, help you grow your career, and give you the space to thrive as part of our Distribution team.

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The role

We’re looking for an experienced and commercially minded National Account Manager (Protection) to grow and strengthen our relationships with key national accounts across the protection market.

This is a high‑profile, externally facing role where you’ll act as a brand ambassador for The Exeter — building strong partnerships, driving sustainable growth, and delivering great outcomes for advisers and customers.

As National Account Manager, you’ll own and develop a portfolio of national accounts across all protection disciplines. Working closely with colleagues across Distribution, Marketing and the wider business, you’ll identify opportunities, increase our market presence, and deliver against agreed premium income targets.

You’ll also play an important role in embedding Consumer Duty principles and ensuring high standards of distribution quality across your portfolio.

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What you’ll be doing

✅Develop and manage strategic relationships with a portfolio of national accounts across all protection propositions

✅Deliver agreed annual premium income targets in line with business objectives and Distribution Quality Measures (DQM)

✅Act as the primary point of contact for all opportunities across the allocated account portfolio

✅Identify and develop growth opportunities across products, including viable cross‑selling opportunities

✅Create and deliver tailored business development plans and contact strategies for each account

✅Analyse account performance to identify trends, risks and opportunities, using CRM, DQM and market insight

✅Work collaboratively with Sales Managers and internal stakeholders to maximise The Exeter’s visibility and positioning in the market

✅Ensure strong governance across account relationships, including structured meetings, agendas, minutes and action tracking

✅Maintain a high level of product knowledge, including relevant legislation and competitor propositions

✅Provide regular competitor and market analysis, sharing insights and recommendations internally

✅Ensure compliance with internal governance processes and FCA Individual Conduct Rules

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What we’re looking for

⭐Proven experience working with Intermediaries, IFAs and/or Wealth Managers

⭐Strong knowledge of protection products

⭐A demonstrable track record of developing and growing new and existing accounts

⭐Experience in senior relationship and territory management roles

⭐Confident presenting to senior and occasionally challenging audiences

⭐Strong influencing, communication and stakeholder management skills

⭐Highly organised, self‑motivated and comfortable managing a national portfolio

⭐Ideally CII qualified (or working towards it)

⭐Confident with Microsoft Office, CRM systems, and Power BI

⭐Full UK driving licence and right to work in the UK

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About you

You’re commercially focused, self‑driven and collaborative, with a genuine passion for building long‑term relationships. You thrive in a target‑driven environment and enjoy representing The Exeter positively in the market.

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What we offer

* Competitive salary
* Flexible working options
* Comprehensive health Cover
* Income protection Cover
* Generous Pension scheme
* 27 days holiday allowance
* Holiday trading
* Your birthday day off
* Two paid volunteering days per annum
* Life insurance (four times salary)
* Free health assessment
* Professional development opportunities
* Employee Assistance Programme
* Supportive and inclusive work environment
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Ready to make an impact?

👉 Apply today and help shape the future of protection at The Exeter.

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Additional information

This advert outlines the main responsibilities of the role but is not intended to be an exhaustive list. You may be required to carry out other duties that are reasonably requested in line with the operational requirements of the business.

The successful candidate will be expected to adhere to the Financial Conduct Authority Individual Conduct Rules and comply with The Exeter’s Expectations at all times.