Accounts Administrator Location: London Salary: £23,000 - £26,000 per annum Bonus Hours: Monday – Friday: 9am – 5pm or 10am – 6pm The Role They are seeking a detail-oriented, account administrator to join their team. You will be responsible for managing financial records, processing payments such as bills and deposits and providing administrative support to the finance department. In this vital role, you will be managing the administrative side of within their Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants. Key Responsibilities: Maintain a high volume of customer records such as utility accounts for our incoming and outgoing properties. Notifying all suppliers promptly, keeping track by keeping good records and dates. Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly. Maintain customer deposits records, to ensure deposit compliance, ensure accuracy for deposit release. Serve as the primary contact for companies and tenants in resolving utility and deposit queries and issues, sending required reposes, updating required departments and systems. Liaise and inform various London local authorities and 3rd party suppliers of council tax and utility liabilities. Calculate and invoice tenants for utility usage, providing clear documentation. Manage account transitions efficiently for departing tenants, addressing disputes. Foster strong relationships with suppliers and councils to resolve issues quickly. You will ensure that all administration requirements are managed to ensure timely payment of utility bills, deposits, accurate direct debit setups, and system updates. Manage various inboxes, maintain accurate administrative records. Maintain and generate regular reports to support strategic company decision-making. Work with teams and suppliers to improve operational efficiency and accuracy. Collaboration with colleagues and suppliers to improve operational efficiency, accuracy, costs. Assist and cover other team members workload and assist with any ad-hoc tasks. Skills and Qualifications Proven experience in administrative roles, dealing with various account management. Strong numerical skills and attention to detail. Excellent communication and customer service skills. Proficient in with various systems; CRM, Microsoft Office suite, Teams, Workflows, Excel such as pivot & V-look up etc. Self-motivated with an ability to multiple tasks and resolve issues efficiently with minimal supervision. Benefits Opportunity to contribute significantly to operational efficiency. Vibrant office environment and fresh fruit on offer daily. Birthday Day off, Wellness Day along, eye test* Employee Benefits discounts packages. Additional annual leave, and sickness pay accrual with length of service. Summer and Winter annual company parties, other activities. To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.