Job Overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Please see below for the detailed job description of the role.
Main duties of the job
An exciting opportunity has arisen within the Wessex Cancer Alliance (WCA) for a Project Officer to join the Service Improvement Team, supporting review of cancer pathways across Wessex. The Service Improvement Team’s role is to support the transformation of the patient’s pathway from referral to diagnosis and treatment for patients referred via an urgent suspected cancer pathway, aiming to improve experience and outcomes whilst delivering the national cancer waiting times performance standards.
Project Officer role responsibilities
The project officer will assist with: organising and facilitating internal and external meetings, minute taking, creating action plans, driving actions forward through to delivery, analysing complex data (such as patient pathways and demand and capacity), producing and presenting recommendations, creating reports, completing project documentation and highlight reports, supporting stakeholder engagement and management, and providing general project support to the project and programme managers within the Service Improvement Team.
Your Responsibilities
* Be highly organised and efficient, supporting with organising, facilitating and minute-taking during project meetings.
* Analyse complex data and produce and present recommendations.
* Support service improvement and re-design.
* Create, track and expedite action plans from project start to delivery.
* Encourage change with external stakeholders such as clinical & operational colleagues.
* Professionally support project implementation and delivery.
* Report reporting, including progress updates and completing project documentation.
* Use improvement methodologies and data to understand and improve processes.
* Be interested in learning improvement skills through formal and informal training.
What We’re Looking For
The individual will require excellent inter-personal skills to engage with all levels of clinical and managerial staff. Experience in either project management or service improvement would be an advantage. This is a development role, and the post holder would expect to expand their knowledge of these skills while in post. This role will provide exposure and opportunity to engage with other Trusts to share learning.
Additional Requirements
You will be required to attend meetings across Dorset, Hampshire & the Isle of Wight to fully engage with teams, understand the pathways, and support the development of plans to implement improvements. The role is full-time, 37.5 hours per week, and hybrid with a minimum of two on-site days per week.
Person specification
Qualifications, Knowledge And Experience – Essential criteria
* First Degree or equivalent experience/diplomas
* Knowledge and application of a recognised service improvement technique or relevant experience
* Evidence of further training/study/courses
* Evidence of leading and implementing change, influencing behaviour, collaborative working with others
* Experience at a junior level in industry or healthcare sector
* A self-starter, able to work with minimal direction, and take the lead in situations
* Project management experience
* Facilitation of meetings/groups
* Evidence of leadership qualities
* Literate, with report writing skills and experience
* Evidence of structured project management skills and experience
* Demonstrate the ability to analyse and interpret information and present this to a variety of audiences.
* Ability to analyse problems and develop practical and workable solutions to address them
* Ability to work with project teams to effect change in rapidly changing environments, to achieve agreed goals
Desirable criteria
* QSIR practitioner
* Project or change management training
* Working knowledge of more than one improvement methodology
* Previous experience in healthcare setting
* Previous experience of quality / service improvement
* Evidence of some project management support experience
* Experience at junior management level
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