Head of Operations
Bolton Office with hybrid working. Contract type: Permanent, 35 hours per week. Salary range: £79,482 - £89,238 per annum.
There is more to the RCN than you might think. We're a trade union with a membership of over half a million nurses, midwives, nursing support workers and students. We support their practice, represent them, lobby on their behalf, and develop them. We exist to make a positive difference - to the working lives of our members and ultimately to standards in patient care.
Our employees are drawn from many walks of life - we are nurses, marketers and communicators, administrators, IT professionals, policy and finance experts, lawyers together we are so much more. We couldn't do what we do without our people.
We're accredited with Investors in People Silver Standard. Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.
Job Description
As our Head of Operations for our North West Regional team, you'll use your enthusiasm, positive thinking, and your management skills to support our local team. You will promote integrated working between the professional and trade union elements of RCN work and liaising and working with other RCN staff and departments as appropriate.
As the Head of Operations, you will be a key member of the regional management team and key to managing the overall service delivery of the region and ensuring the effective provision of advice, support and representation to RCN members. An inclusive leader, you'll role model RCN values and ensure the region works to challenge the discrimination our members experience in the workplace.
You'll be responsible for the line management of Senior RCN Officers and overseeing the work and development for RCN reps and activists in the region. The regional management team lead on member and activist recruitment and retention.
Responsibilities
* Manage and support the development of your team.
* Suggest innovative approaches to grow our membership.
* Foster strong professional relationships and encourage close collaboration between departments.
Requirements
* Experienced manager with knowledge of contemporary nursing, health & social care issues.
* Knowledge of best practice in relation to employment practices, equality and diversity, human rights and equal opportunities.
* Commitment to trade union values and worker rights.
* Strong personal commitment to promoting and embedding equity, diversity and inclusion.
What we offer
We expect you to look after our members. And we expect you to be rewarded for it. We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme.
* Annual leave up to 32 days plus bank holidays and three additional days for the Christmas break.
* Generous maternity, adoption, paternity, and shared parental leave packages.
* Competitive pay structure with annual pay progression.
* Hybrid working model allowing for up to 60% of your working time to be carried out from home.
Selection Process
Please click the 'apply now' button to submit a CV and answer the supporting questions online demonstrating how you meet the criteria for this role.
We want your experience applying for a job with us to be the best it can be. We may hold our interviews and assessments in person or by video call.
Equal Opportunities
Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work.
We are a proud member of the Disability Confident employer scheme and actively encourage applications from people with disabilities.
Closing date: 11.59pm, 5 October 2025.
Selection dates: Assessment Centre for shortlisted candidates (to be held in Bolton): 24 October 2025. Interviews for candidates successful at Assessment (to be held in Bolton): 7 November 2025.
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