* 40 hours per week
* Monday - Friday
* up to £32,000.00 per annum
* Sodexo rewards and benefits
We are looking for an experienced and highly organised Senior Contract Administrator to join our team at Merville Barracks, Colchester, CO2 7UT. This is a key role within a fast-paced Facilities Management environment, providing high-level administrative and operational support to the Contract Director and wider leadership team.
If you thrive in a busy environment, enjoy coordinating multiple priorities, and have a strong eye for detail, this could be the perfect next step in your career.
As Senior Contract Administrator, you will play a vital role in ensuring the smooth day-to‑day running of contract administration processes, reporting, meetings, and stakeholder communication.
What you’ll do:
* Providing executive and secretarial support to the Contract Director and wider leadership team
* Managing complex diaries, coordinating schedules, prioritising meetings, and resolving clashes efficiently
* Organising and coordinating key internal and client‑facing meetings, including Quarterly Business Reviews (QBRs), governance meetings, and senior leadership meetings
* Preparing professional agendas, presentations, reports, meeting packs, and supporting documentation to a high standard
* Taking detailed and accurate meeting minutes, producing action logs, and ensuring actions are followed through to completion
* Maintaining and managing contract performance trackers, ensuring all data is accurate, up to date, and completed within deadlines
* Coordinating reporting inputs from multiple departments and stakeholders across the contract
* Monitoring KPIs, risks, actions, and performance metrics, highlighting issues and escalating concerns where required
* Supporting the preparation and submission of Monthly Services Reviews (MSRs) and Quarterly Review packs, ensuring all information is client‑ready
* Reviewing reports for consistency, accuracy, and completeness prior to escalation or submission
* Liaising with operational and functional teams to resolve reporting gaps, inconsistencies, or outstanding actions
* Managing submission timelines and proactively chasing stakeholders to ensure deadlines are met
* Maintaining central logs for actions, risks, decisions, and performance updates across the contract
* Providing regular status updates and progress reports to senior management teams
* Acting as the main point of contact for administrative coordination within the contracts office
* Supporting document control processes, including version management, filing systems, and maintaining accurate records
* Assisting with onboarding administration, inductions, and general office coordination activities
* Preparing and circulating weekly movement reports for Senior Leadership Teams and Managers
* Supporting continuous improvement initiatives by identifying opportunities to improve administrative processes and reporting efficiencies
* Building strong working relationships with clients, internal teams, and senior stakeholders
* Handling confidential and sensitive information with professionalism and discretion
* Supporting the wider operational team with additional administrative duties as required within the scope of the role and business needs
What you bring:
* Proven experience in a senior administrative role, ideally within Facilities Management, construction, or a contract‑driven environment
* Strong organisational skills with the ability to manage competing priorities
* Experience supporting senior stakeholders and managing complex diaries
* Advanced Microsoft Office skills, particularly Excel, PowerPoint, and Outlook
* Excellent written communication and minute‑taking abilities
* High attention to detail and accuracy in reporting
* Level 3 qualification in Business Administration, Facilities Management, or equivalent
Desirable:
* Experience working within a Facilities Management or operational environment
* Familiarity with contract performance reporting systems and trackers
* Degree in Business Administration or a related subject
What we offer:
* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day
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