Salary: £13.65 per hour
Job Description
This role is perfect for individuals who are passionate about delivering exceptional customer service and leading a team to achieve success.
You will be responsible for managing the store, coaching and supervising staff, and deputising for the Store Manager when needed.
The ideal candidate will have strong organisational and problem-solving skills, great people skills, and the ability to work well under pressure.
As a Customer Team Leader, you will be part of a friendly and inclusive team that values diversity and promotes growth and development.
Required Skills and Qualifications
* A genuine care for the needs of customers and members
* The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor
* Great people skills, with the ability to build positive relationships with customers and colleagues
* Strong organisational and problem-solving skills
* A desire to learn, grow and develop your leadership skills
Benefits
* Full, paid training and dedicated support for your personal development and career progression
* 30% discount on all Co-op products in-store plus 10% discounts on all other brands
* A pension scheme with up to 10% employer contributions
* Wagestream– a money management app giving you access to a percentage of your pay as you earn it
* 36 days of holiday (including bank holidays, pro rata for part time colleagues)
* Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
Others
We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.