Partnership Manager (Social Housing Responsive Repairs works) – Internal Applications Only, Location: Yeovil or Bristol office. Partnering with our client based around the South, typically working Monday to Friday 37.5 hours.
Our Partnership Manager is a new role to our business, which will prove critical. Fundamentally you are responsible for the day‑to‑day delivery and achievement of expected performance levels across all workstreams and zonal areas, driving efficiencies and productivity enabling a shared responsibility for success. Acting as key point of contact for our new client, joining at mobilisation stage will ensure you play a crucial part in shaping relationships, with autonomy in your role, allowing you to make a significant impact. With overall responsibility for workstreams operating in‑line with contract SLA's, the Partnership Manager will be accountable for continuous monitoring in order to ensure the fulfilment of profit margins, as well as client satisfaction. Ensuring that invoices are submitted accurately and in line with delivery costs and client deadlines. Predominantly centred around Reactive Repairs and Planned Refurbishment projects in a Social Housing environment.
Responsibilities
* A strong drive towards improving organisational performance through the development of action plans and appropriate risk management strategies.
* Ensuring that adequate pre‑planning takes place so that works are delivered in line with profit requirements.
* Good organisation skills and ability to plan your own time, using your initiative/ability to work effectively.
* Awareness of self, performance, and impact of behaviour on others.
* Responsible approach to management, displayed by the adoption of ethical and inclusive decisions.
* Ability to implement a clear and inspiring shared vision and purpose, aligned to organisations' aims and purposes, through using strong communication skills.
* Openness to change, with the ability to employ effective change management strategies.
* Supporting the accurate build up and submission of tenders/quotations within the area of responsibility.
* Submitting accurate monthly valuations and reports to both external clients and at internal management meetings.
* Identifying potential business development opportunities and developing client base.
* Managing the health, safety and welfare of contracts, staff, clients and the general public.
* Ensuring the production/distribution of compliant Health & Safety information, planning and carrying out training/development reviews.
* Ensuring that the company's policies and procedures are being met and that the flow of information is shared.
* Continually monitoring staff and resources to identify requirements, interview and recruit staff to meet these requirements.
* Chairing monthly communication meetings.
Qualifications and Requirements
You will have experience of working as a Partnership Manager or transferable skills within the Social Housing sector working on multiple contracts; responsive repairs knowledge is a distinct advantage. You will bring the knowledge to hit the ground running and contribute effectively to the new team. An understanding of Social Housing Contracts is key to the role; price per property (PPP) knowledge would be beneficial. Proficiency with IT and MS Office and a Full UK Driving Licence are required, as travel around sites is a must with this role and could include overnight stays or unsociable hours when required. The role will also require a DBS check to be taken.
Novus Property Solutions is a dynamic, award‑winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 20 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family‑owned business with a rich 128‑year heritage, delivering a range of bespoke services and solutions to a wide variety of clients.
Equality, Diversity and Inclusion
At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply to the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award‑winning Property Maintenance company in this, or another role.
Benefits Package
* Attractive salary and benefits package to suit you.
* 27 Days Holiday & BH – option to buy or sell holidays.
* Company pension scheme – up to 7.5%.
* Company Car or Allowance.
* Discounted Healthcare Scheme.
* High‑street & lifestyle discounts including Taste card.
* One day paid volunteering per year.
* Length of service awards and many more….
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