Education LevelHigh School/GED## Description**Position Summary:**Provides direct and indirect patient care under the direction of a RN or LPN/LVN. Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.**Position Responsibilities:***Clinical / Technical Skills* (40% of performance review)* Performs and records patient vital signs, intake and output; notifies RN of any changes.* Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.* Demonstrates the ability to identify behaviors that require intervention.* Escorts patients when leaving the unit for activities, meals, visitation, and scheduled tests.* Able to perform patient safety checks at scheduled times, documents appropriately.* Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.* Demonstrates the ability to set limits for patients and other de-escalation techniques.* Documentation meets current standards and policies.* Answers the telephone in a professional manner, directs calls appropriately, takes messages.* Operates equipment safely and correctly* Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR.* Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians.* Perform 15-minute observation rounds and documents appropriately.* Assists in the orientation of new staff members.* Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services.* Responsible for one-on-one observation and constant visual observation for high-risk patients.* Responsible for assisting patients needing additional care related to medical needs.* Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN.* Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals.* Performs other duties as assigned.*Safety* (15% of performance review)* Strives to create a safe, healing environment for patients and family members* Follows all safety rules while on the job.* Reports near misses, as well as errors and accidents promptly.* Corrects minor safety hazards.* Communicates with peers and management regarding any hazards identified in the workplace.* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.* Participates in quality projects, as assigned, and supports quality initiatives.* Supports and maintains a culture of safety and quality.*Teamwork* (15% of performance review)* Works well with others in a spirit of teamwork and cooperation.* Responds willingly to colleagues and serves as an active part of the hospital team.* Builds collaborative relationships with patients, families, staff, and physicians.* The ability to retrieve, communicate, and present data and information both verbally and in writing as required* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.* Demonstrates adequate skills in all forms of communication.* Adheres to the Standards of Behavior*Integrity* (15% of performance review)* Strives to always do the right thing for the patient, coworkers, and the hospital* Adheres to established standards, policies, procedures, protocols, and laws.* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership* Exemplifies professionalism through good attendance and positive attitude, at all times.* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.* Ensures proper documentation in all position activities, following federal and state guidelines.*Compassion* (15% of performance review)* Demonstrates accountability for ensuring the highest quality patient care for patients.* Willingness to be accepting of those in need, and to extend a helping hand* Desire to go above and beyond for others* Understanding and accepting of cultural diversity and differences## Qualifications**Education*** Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.* Preferred: Some college classes. Certified Nursing Assistant certification* Maintains education and development appropriate for position.* May substitute experience for education**Experience*** Required: Previous experience in a healthcare setting* Preferred: One (1) year of experience as a behavioral health technician* May substitute education for experience
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