Job Description
Commercial Account Handler – Hertfordshire
On-site | Hertfordshire
Up to £40,000 + up to 10% Annual Bonus
Well‑known, highly regarded insurance group
We’re delighted to be supporting a fantastic insurance business in Hertfordshire, part of a wider, well‑established national group, as they look to appoint an experienced Commercial Account Handler to their successful team.
This is a brilliant opportunity for someone who enjoys hands-on client work, thrives in a supportive team environment, and wants to develop their commercial broking career within a stable, reputable organisation.
About the Role
As a Commercial Account Handler, you will manage a portfolio of commercial clients with premiums typically ranging from £1,000–£10,000, supporting them across a wide variety of risks and classes of business.
Your responsibilities will include:
* Managing renewals, MTAs and general day‑to‑day servicing
* Preparing accurate documentation and ensuring compliance
* Liaising with clients, insurers and underwriters to secure the best outcomes
* Maintaining strong relationships and delivering excellent service
* Supporting account executives and contributing to smooth team operations
What We’re Looking For
The ideal candidate will have:
️ Minimum 3 years’ commercial insurance experience (ideally 5)
️ A solid understanding of a broad range of commercial classes, such as property, liability, commercial combined, motor fleet, trades, retail, and package policies
️ Experience handling client accounts within the SME commercial space
️ Strong communication skills and excellent attention to detail
️ Confidence working in a fast‑paced, client-focused environment
Systems Experience (Acturis + Other Methods)
Ideally, you will have experience using Acturis, but the team also values candidates who are comfortable working with a mix of digital platforms and manual processes, such as:
* Insurer extranets/portals (e.g., Allianz, Aviva, RSA, NIG, Hiscox portals)
* Other broking systems, such as Open GI, Applied/Epic, CDL, SSP
* Manual rating methods, including spreadsheets, email-based submissions, PDF documentation
* Direct insurer communication by email or phone for negotiating terms, quotes, or MTAs
What’s on Offer
* Salary up to £40,000, depending on experience
* Annual bonus up to 10% via the Employee Reward Scheme
* Excellent progression opportunities within a leading insurance group
* Great benefits package
* Supportive, experienced team with a strong reputation
* Full-time, on-site role with a stable, positive working environment
Interested? Apply Today
If you’re a knowledgeable commercial insurance professional looking for your next step within a respected and growing organisation, this is an opportunity not to be missed.
Apply today or get in touch for a confidential discussion.
Nashrock Insurance Recruitment is committed to considering candidates from a broad array of diverse experiences and backgrounds. We believe that diversity of thought, background, and experience drives innovation and success. We do not discriminate on the basis of race, ethnicity, gender, sexual orientation, disability, age, religion, or any other characteristic protected by applicable laws. By working with Nashrock Insurance Recruitment, you become part of a supportive and inclusive environment where diversity is not only embraced but celebrated.