Title: Contract Coordinator Job Purpose: Support the management team with responsibility for all administration associated with service contract/works. Key Responsibilities and Accountabilities: Contract Management Co-ordinate the administration and contract information for allocated service contracts Assist in the maintenance of relevant contract briefs Responsible for the production of work orders for all allocated service contracts Monitors contract fulfilment by reviewing service reports, auditing service and organisational transactions Assist in the mobilisation of service contracts Responsible for the creation of timely and accurate invoice's for relevant allocated contract/work Provision of monthly sales reserve figures Liaison with clients Consistent frontline customer contact via telephone and email Where necessary supports clients by answering inquiries and ensures clients are kept up to date on progress Ensures all enquiries from clients are passed to relevant Business Development Manager/Account Manager Ensures all operational request are effectively communicated to the operational team Coordinate and/or attend client review meeting, as required Communication Work as part of team, ensure data is given to BDM/Account Management team is correct and provide support to other operational functions as required Maintain communication lines and good relationships with account management, operations and client representatives Support and develop communication between BDM/Account Manager and operations team Business Development Support relevant BDM/Account Management team in the production of quotes, including one-off works, as required Ensure any enquiries are passed to the relevant BDM/Account Manager Administration First line contact for the region, inclusive of answering calls and welcoming visitors Ad-hoc works as required Safety Promote and communicate standards/information to colleagues and team members. Take responsibility for your own health and safety and adhere to all the Company health and safety procedures and policies. Identify and escalate any hazards, near misses in line with the Company's reporting procedures. Operational Optimisation Recommend improvements to working practices Able to prioritise multiple and varied challenging situations Able to work to deadlines and multitask Willingness to help out; assist other team members as required Commercial Provide support to team members and clients as required Improve the productivity of the maintenance contract delivery Support in the compilation of area statistical weekly/monthly reports according to business and client needs Ensures that image and standards are maintained Company Benefits: Company vehicle and business phone Company events & fun days Company pension scheme Referral programme Sick pay 25 days annual leave plus bank holidays 24/7 Employee Assistance Programme Apply Now! We embrace diversity and are committed to building an inclusive environment for all employees. Your privacy matters: all applications will be handled confidentially and in line with GDPR.