· Starting salary from £30,000 depending on experience
· Full or Part Time | Permanent
· Location: County Durham – Thinford Park
· Working hours: Monday to Friday, 9am–5pm
Introduction to NFU Mutual
NFU Mutual is a leading UK insurance provider with over 115 years' experience, offering General Insurance, Financial Services and Risk Management Solutions. As the UK's largest rural insurer and a top ten UK insurance company, we are proud of our mutual status – putting customers first and delivering trusted, long-term relationships.
About the Agency
Durham Districts Agency is a long-established and growing NFU Mutual agency serving County Durham and surrounding areas, with offices in Thinford Park, Darlington and Barnard Castle. We provide a highly personal, professional service and an advice-rich proposition to both farming and non-farming customers. While we continue to support the farming community and remain an integral part of the British countryside, we've grown to offer an extensive range of personal and commercial covers, as well as investments and pensions, to a wide range of customers.
About the Role
We are an ambitious agency looking to invest in the right people to maximise growth potential, seeking an Account Executive to manage and develop relationships with Commercial clients. The role involves managing renewals, identifying growth opportunities and delivering high-quality insurance advice across a varied portfolio of risks.
Ideally, you'll have already worked in a similar role and no stranger to applying a flexible, people-orientated approach to everything you do. You will demonstrate competent use of Microsoft software and display excellent literacy skills. Above all, you'll relish the challenge of being part of a truly customer-focused, ambitious team. In return, you can expect full training in a friendly and supportive environment.
Commercial insurance experience is highly desirable.
Key Responsibilities
* Manage and develop your own portfolio of clients
* Proactively identify and convert new business opportunities
* Handle renewals, mid-term adjustments and client enquiries, ensuring excellent customer outcomes.
* Build trusted, long-term relationships with key decision-makers
* Cross-sell the full range of NFU Mutual products, including Financial Services and Risk Management Services
* Work with underwriters to secure appropriate cover and terms
* Maintain accurate and compliant client records using CRM systems
* Contribute to the Agency's growth, retention and reputation within the local business community
About You
* Experience in insurance, financial services or a client-facing advisory role
* Commercial insurance experience highly desirable
* Strong communication and relationship-building skills
* Organised, proactive and comfortable managing your own workload
* Good IT skills and attention to detail
* Full UK driving licence and access to your own vehicle
What We Offer
* Competitive salary depending on experience
* 25 days holiday plus bank holidays and a birthday holiday
* Pension contributions & Employee benefits schemes
* Full training and ongoing professional development
* Supportive, ethical and collaborative working environment
* Long-term career development opportunities within a growing Agency
* Part Time/Flexible working arrangements considered
Additional Information
This role falls under the Insurance Distribution Directive and includes ongoing CPD and screening requirements.
You will be employed by Cuthbertson, Gilson, Mitchell and Coatsworth, Agents of NFU Mutual, and not NFU Mutual directly.
If you would like to apply for this position, please email your CV and a covering letter to
Closing date for all applications: 31st March 2026
Job Types: Full-time, Part-time, Permanent
Pay: From £30,000.00 per year
Benefits:
* Company pension
* Free parking
* Health & wellbeing programme
* On-site parking
Ability to commute/relocate:
* Durham DH6: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Durham DH6 5JQ