Requirements
Must have:
- Minimum 3–5 years in a technical role, ideally within an MSP or a multi-site internal environment. - Proven ability to follow a project plan, meet milestones, and communicate progress clearly. - Based within a commutable distance of Bedford (for site visits and office collaboration). - Ideally holding recognizable vendor qualifications. - Expert knowledge of Windows Server (2019 onward), Active Directory/GPO, and Entra/Microsoft 365/Exchange Online. - Advanced experience with VMware vSphere or Microsoft Hyper-V. - Proven experience in Azure or AWS (migrations, environment builds, and security). - Strong understanding of wired networking, experience with firewalls (Sophos/Fortinet/Cisco), and VPNs. - Experience with planning, deployment, and surveying of wireless networks in commercial, education, and/or healthcare settings with vendors like Meraki/Aruba/Ruckus. - Management of enterprise-level backup solutions (Veeam, Redstor, etc.).
Responsibilities:
- Own and execute technical projects such as server migrations, Microsoft 365 tenant-to-tenant migrations, and network refreshes. - Conduct regular technical reviews of client environments to identify risks, end-of-life hardware/software, and security gaps. - Act as a senior escalation point for the Service Desk, resolving complex issues across virtualization, storage, and cloud platforms. - Maintain high-quality technical documentation and Site Files for client environments to ensure seamless support across the business. - Support the Team Lead in technical meetings by providing data-driven insights on system performance and required upgrades.
Company:
We are one of the UKs fastest-growing Managed Service Providers, and we invite you to take your IT career to the next level with us. Our company fosters a friendly and collaborative office culture where every day presents new challenges and opportunities. Enjoy a competitive salary ranging from £35,000 to £38,000, 22 days of annual leave, professional development opportunities, and a supportive environment that values innovative ideas. Located in Bedford, we prioritize quality and collaboration, seeking team members who genuinely care about creating solutions that help our customers succeed.