Our client is seeking an experienced and motivated Workshop Manager / MOT Tester to lead a team of skilled Technicians at their busy automotive workshop in Uxbridge.
Team Leadership
Lead, mentor, and motivate a team of Technicians to achieve high levels of productivity, efficiency, and customer satisfaction.
Workshop Operations
Plan, schedule, and allocate workshop jobs effectively based on Technician skill sets, technical requirements, and operational priorities.
Operational Compliance
Ensure full compliance with all health and safety regulations, MOT standards, and company quality procedures.
Customer Experience
Collaborate closely with the front-of-house team to ensure clear and accurate communication with customers regarding diagnostics, repair options and completion timelines.
Performance Management
Monitor workshop performance metrics and identify opportunities to improve efficiency, service quality and overall profitability.
Qualifications
* Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent technical experience).
* Valid MOT Tester licence.
* Proven leadership or supervisory experience within an automotive workshop environment.
* Excellent organisational, communication and interpersonal skills.
* Demonstrated ability to meet and exceed operational targets and KPIs.
* Strong understanding of automotive compliance standards and workshop management systems.
* Full, valid UK driving licence.
Benefits
* Competitive Salary: £40,000 - £50,000 per annum, depending on experience.
* Performance Bonus: Attractive uncapped bonus scheme (average annual bonus approximately £7,100).
* Annual Leave: 5.6 weeks of paid holiday entitlement.
* Pension and Security: Company pension scheme and life assurance.
* Additional Benefits: Family and Friends discount events and a 'Refer a Friend' programme.
* Career Development: Clear opportunities for professional development and career progression within the organisation.
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