Job overview
We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible for undertaking application testing for digital applications and projects.
We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.
As an organisation, we have just gone live with a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.
Main duties of the job
·Act as a point of contact for staff from all parts of the organisation that need testing assistance or advice.
·Work closely with change managers, operational managers and end-users to understand the workflow and expected functionality being developed.
·Write comprehensive test scripts to fully verify the development system against product specifications and user expectations.
·Interpret the often complex testing output to identify defects and functional omissions.
·Document defects so that the issue can be reliably replicated.
·Report defects to suppliers/developers so that the issue is understood and the expected solution is clear.
·Ensure issues, especially those impacting patient safety, are escalated within the organisation.
·Track supplier progress towards issue resolution for their individual tickets.
·Trouble-shoot and undertake root cause analysis for user reported incidents/defects.
·Develop, update, upgrade and introduce new testing scripts and scenarios as systems and use evolves.
·Participate in audits and quality assurance processes.
·Maintain a high level of awareness and specialist knowledge and expertise in IT systems testing.
·Complete Ad-hoc testing based on issues and changes logged by end users at the trust.
·Follow the Trust and ICT Policies, procedures and processes.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person specification
Qualifications
Essential criteria
1. Testing Qualification
2. ISTQB Certified Software
Desirable criteria
3. Cerner application knowledge
Experience
Essential criteria
4. Experience of working in NHS or a healthcare company on healthcare systems
5. Experience of working with Cerner applications
Desirable criteria
6. Experience as testing analyst or systems administration or back-office support
Knowledge
Essential criteria
7. Good understanding of various test methodologies and processes.
8. Able to identify and raise issues and risks.
9. Sound understanding of IT project lifecycle.
Desirable criteria
10. Knowledge of Millennium back-office tools
11. Knowledge of the following software systems: •Lab and Rad systems •AutoHotKey (automation software) •HEAT (helpdesk software)
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
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Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download
Further details / informal visits contact
NameJoyce RochesterJob titleHead of ICT Clinical ProgrammeEmail addressTelephone number07975232223