Job overview
We are looking for a skilled and motivated individual to join our Digital Team. This role is part of a Team who are responsible for undertaking application testing for digital applications and projects.
We are looking for individuals with good communication skills and a keen eye for detail. The post holder will be required to work independently and within a team. Knowledge of the systems already in use at the Trust such as Cerner (iCLIP Pro) is essential.
As an organisation, we have just gone live with a new Electronic Patient Record (EPR) system. This is your chance to be part of the digital change, ensuring the safe and effective use of applications.
Main duties of the job
·Act as a point of contact for staff from all parts of the organisation that need testing assistance or advice.
·Work closely with change managers, operational managers and end-users to understand the workflow and expected functionality being developed.
·Write comprehensive test scripts to fully verify the development system against product specifications and user expectations.
·Interpret the often complex testing output to identify defects and functional omissions.
·Document defects so that the issue can be reliably replicated.
·Report defects to suppliers/developers so that the issue is understood and the expected solution is clear.
·Ensure issues, especially those impacting patient safety, are escalated within the organisation.
·Track supplier progress towards issue resolution for their individual tickets.
·Trouble-shoot and undertake root cause analysis for user reported incidents/defects.
·Develop, update, upgrade and introduce new testing scripts and scenarios as systems and use evolves.
·Participate in audits and quality assurance processes.
·Maintain a high level of awareness and specialist knowledge and expertise in IT systems testing.
·Complete Ad-hoc testing based on issues and changes logged by end users at the trust.
·Follow the Trust and ICT Policies, procedures and processes.
Working for our organisation
St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person specification
Qualifications
Essential criteria
1. Testing Qualification
2. ISTQB Certified Software
Desirable criteria
3. Cerner application knowledge
Experience
Essential criteria
4. Experience of working in NHS or a healthcare company on healthcare systems
5. Experience of working with Cerner applications
Desirable criteria
6. Minimum 3 year as testing analyst or systems administration or back-office support
Knowledge
Essential criteria
7. Good understanding of various test methodologies and processes.
8. Able to identify and raise issues and risks.
9. Sound understanding of IT project lifecycle.
Desirable criteria
10. Knowledge of Millennium back-office tools
11. Knowledge of the following software systems: •Lab and Rad systems •AutoHotKey (automation software) •HEAT (helpdesk software)
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do not accept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
______________________________________________________ Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: @. Our confidential answering service is available after 5pm. ______________________________________________________
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
NameJoyce RochesterJob titleHead of ICT Clinical ProgrammeEmail addressTelephone number07975232223