ABOUT THE ROLE
Our Housekeeping Assistants work as part of a supportive team to deliver a 5-star guest experience to those staying at one of our 5 Partnership hotels. Set in some of the most beautiful locations in the UK, our hotels have their own unique identity. Each one offers a fantastic place for Partners to unwind and maintain the work-life balance they deserve.
As a Housekeeping Assistant you'll be working predominantly in the Housekeeping team but also have the opportunity to assist in our own laundry so you'll enjoy plenty of variety with plenty of learning opportunities in the role.
If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.
Key Responsibilities - Cleaning and maintaining guest rooms, bathrooms and public areas of the hotel. - Maintaining strict health and safety standards. - Supporting the implementation of changes to ensure continuous innovations and improvements are made within the team. - Supporting other areas of the hotel operation when needed. - Safe use of housekeeping tools and chemicals including; vacuum cleaners, mops and cleaning materials. - Although task focused, our Housekeeping Assistants also need to demonstrate excellent customer service skills throughout their day. Ensuring every interaction our guests have are positive ones which will see them return time and time again. Essential skills/experience you'll need - Self-motivated a ready to work alone when needed. - Have a great attention to detail and take pride in your work. - Able to work under time pressure. - Good computer literacy skills. Desirable skills/experience you may have - Experience in a hotel/hospitality environment is welcomed but not essential. We'll give you the training you need to perform at your best, everyday.
Closing Date:
September 25, 2025
Pay:
£12.40 Hourly
Contract Type:
Permanent
Hours of Work:
Part time work (8 hours) working on Saturday from 10:00 - 14:00 and Sunday from 10:00 - 14:00
Job Level:
Partnership Level 10
Where You'll Be Working:
Odney Club, Odney Lane, Cookham, Berkshire, SL6 9SR
ABOUT THE PARTNERSHIP
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.