Sales Team Leader - Telesales / Call Centre
Full Time | Permanent
£34,070 Basic + Uncapped OTE (£47,000+)
Monday-Friday | No evenings or weekends
Are you an experienced Telesales Team Leader or Call Centre Team Leader looking for a role where you can genuinely lead, coach, and grow a high-performing sales team?
This is a fantastic opportunity to join a well-established, fast-paced sales environment where strong leadership, commercial thinking, and people development are truly valued.
You'll take ownership of an established outbound telesales team, driving performance through coaching, motivation, and clear direction while playing a hands-on role in shaping sales strategy and results.
The Role
As Sales Team Leader, you'll be responsible for delivering consistent sales performance while creating a positive, high-energy culture where people succeed.
Key Responsibilities
Lead, motivate and develop a telesales / call centre sales team
Drive performance against sales targets, KPIs and conversion rates
Deliver regular 1-2-1s, coaching sessions and performance reviews
Coach on call structure, questioning techniques, objection handling and closing
Ensure a strong and active sales pipeline is built and maintained
Monitor daily, weekly and monthly sales performance
Support recruitment, onboarding and training of new team members
Manage day-to-day operational needs including attendance, holidays and absence
Identify new sales opportunities and implement improvement initiatives
Use data and MI to inform decisions and improve results
Lead from the front in a hands-on, results-driven environment
What We're Looking For
We're keen to speak with confident, commercially minded sales leaders who thrive in a target-driven setting.
Essential Experience & Skills
Proven experience as a Telesales Team Leader / Call Centre Team Leader
Strong background in outbound sales or B2B telesales
Demonstrable track record of hitting or exceeding sales targets
Excellent coaching and people development skills
Confident managing performance, behaviour and results
Strong communication and influencing ability
Highly organised with the ability to prioritise in a fast-paced environment
IT literate - CRM systems, Excel, Outlook and sales reporting tools
What's On Offer
£34,000 basic salary - Uncapped OTE - realistic earnings £47,000+
Monday - Friday working hours (no evenings or weekends)
23 days holiday + bank holidays (with buy/sell options)
Free on-site parking
Structured training and leadership development (including ILM opportunities)
Career progression within a large, stable organisation
Well-being support, pension, life assurance and additional benefits
Who This Role Suits
This role is ideal if you are currently working as a:
Telesales Team Leader | Call Centre Team Leader | Outbound Sales Team Leader | Contact Centre Manager (Junior / Team Level) | Inside Sales Team Leader
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