Customer Demand Planner (Fixed Term Contract opportunity)
Join Yeo Valley Organic as a Customer Demand Planner on a fixed-term contract until February 2027. This role is based at Acorn House, Highbridge and is ideal for candidates with demand planning experience or transferable skills looking for an exciting opportunity.
Key Responsibilities
* Building, developing, and maintaining effective accurate demand forecasts at customer level
* Managing and building strong supply chain customer relationships, and leading customer supply chain reviews, focusing on forecast accuracy, service, availability and waste reduction
* Representing the business in demand planning & supply reviews with your customers, ensuring great service and collaborative communication of shortages
* Ensuring that all events, launches, delists, range changes, promotional and marketing activities are effectively reflected in the sales forecast
* Utilising forecast accuracy analysis to develop and improve forecast accuracy at customer and product level for ourselves and our customers
* Working collaboratively with internal stakeholders including account management, production planning, marketing and logistics to ensure great service and forecast accuracy
* Closely coordinating and communicating customer action plans, sharing key insights and information with the production planning teams
The Important Things
* Eye for detail and good with numbers
* Confident communicator
* Ability to build relationships
* Positive, can‑do attitude
Even Better If You Have
* Understanding of demand forecasting with an appreciation of the financial impacts
* Chilled food manufacturing/short shelf life experience
* Good knowledge of supply chain operations and demand planning, ideally in FMCG supporting retail partners and/or supply chain qualification
* Degree or equivalent professional qualification
* Experience of supply chain and demand planning systems
* Experience in other software packages – Power BI, Smartsheet, and Microsoft Office & Teams
Benefits
* 25 days + bank holidays
* Non‑contributory pension scheme
* Annual bonus as part of the Employee Benefit Trust, based on company performance for the year
* Life cover
* Healthcare cash‑back plan
* Cycle to work scheme
* Subsidised Yeo Valley products and services
* Preferential rates with our partners
* Learning and development opportunities
Additional Information
We’re not able to provide employment sponsorship at this time. Yeo Valley does not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted via our recruitment portal at the point of instruction.
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