Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Position Purpose
The Country Coordinator (CC) provides administrative support to the conduct of clinical trials conducted by Regional Clinical Operations (RCO) from study start-up to study closure; including administrational support to the RCO Regional Heads, Head of RDLs, Head of Clinical Operations (HCOs) or Country Heads.
Key Responsibilities
1. Arrange drug and non-drug (Lab kits, ECG, e-COA) importation to support study sites and contact with CSC Logistics for drug shipment.
2. Coordinate, and where applicable, prepare study related documents for printing, sealing, scanning, binding and delivery to site. This includes printing and sending electronically the On-Site Investigator Files to sites.
3. Provide administrative support to the study team (i.e., study related mailing, bill processing, printing, etc.)
4. Archiving process handling at study closure.
5. Support distribution of Additional Label Forms (ALF) to sites
6. May support the local study team in the planning and execution of timelines and activities for study start-up, including submission to ethics committees, governance offices and Health Authorities. This may also include amendments and follow up until approval
7. May update national registries where applicable
8. May support the collection and distribution of documents to and from sites.
9. Enter data into systems as required (e.g. eTMF) and support document upload into eTMF and other systems.
10. Perform administrative functions, like calendar management, organizing on site and remote meetings, travel arrangements, preparing T&E reports, creation of purchase orders, requisition of supplies
11. Support manager and the team to navigate various administrative systems and databases in compliance with applicable procedures
12. Supports managers in researching inquiries and tracking and interpreting data from various databases
13. Support manager and teams as needed for finalizing/formatting various presentations
14. Maintain departmental SharePoint (owner)
15. May support co-ordination of employee onboarding, distribution of announcements Coordinate RCO meetings (logistics, venue)
16. General office administration (stationery, mailings, email distribution lists, printing)
(if relevant and assigned to you)
17. Supports RDL Leadership across all regions so that there is a consistency in the delivery of the RDL vision to the team and external stakeholders
18. Oversee the creation and maintenance of complex workflows and processes to ensure seamless allocation of work and the reporting of deliverables.
19. Provides expertise in the adoption of IT tools to facilitate learning and development initiatives and communications.
20. Builds and maintains SharePoint, MS Teams Channels and other collaborative tools as needed.
21. As this role requires the support of team members across multiple time zones, there will be a requirement to participate in meetings outside of business hours.
22. Engage with line management and/or Head of Clinical Operations or Head of RDL to assist in the resolution of complex issues both locally and/or globally.
23. Serve as a key resource for colleagues, by providing guidance, leading training and mentoring to other team members through a mentoring process using informal and/or formal presentations.
24. May serve as an SME for systems of processes across the department +/- contribute at a global level to these systems or processes
Qualifications, Experience, Competencies & Software
25. Degree Requirements: high school degree, college qualifications or university degree
26. Experience managing multiple priorities and ability to accomplish tasks within a timeframe, setting milestones to meet deadlines and achieving goals.
27. Demonstrates ability to function independently.
28. General knowledge of software systems and web-based applications. Good computer aptitude and willingness to learn new systems and applications.
29. Microsoft Suite
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to. Visit to access our complete Equal Employment Opportunity statement.
BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
Bristol Myers Squibb is Disability Confident – Employer
A UK Government scheme