Company Description
Raffles London at The OWO offers three unique dining experiences created by Mauro Colagreco, renowned chef behind Mirazur, awarded Best Restaurant at The World's 50 Best Restaurants 2019. Colagreco, the first chef UNESCO Ambassador for biodiversity, promotes awareness of food's impact on ecosystems. The dining options include Mauro Colagreco at Raffles London at The OWO, Saison, and Mauro’s Table.
Committed to seasonality, local procurement, and sustainability, these experiences showcase the UK's best organic produce sourced daily from across the country. The culinary offerings aim to be the heart of the hotel, fostering celebration, meeting, entertainment, and delight for guests and locals alike.
Job Description
Scope of Position
Reporting to the sous chefs, you will lead and manage the breakfast section of the kitchen, overseeing and guiding commis and demi chef de parties. Your role includes assisting sous chefs in food preparation and service, ensuring standards are met, and maintaining cleanliness and organization of equipment and utensils.
Responsibilities include:
1. Leading and managing the breakfast kitchen section, ensuring production, service, and hygiene standards are upheld.
2. Following procedures, methods, and recipes as communicated.
3. Managing correct storage, rotation, and labeling of food, equipment, and dry goods.
4. Collaborating with sous chefs on stock ordering and deliveries.
5. Training demi chefs, commis chefs, and apprentices to meet standards.
6. Participating in dish development and maintaining quality standards across outlets.
7. Engaging in projects to enhance kitchen operations.
8. Explaining services clearly to guests, visitors, and staff.
9. Responding promptly to service needs.
Additional duties include covering for absent line managers or senior staff and working in different departments or restaurants as required.
Who are we looking for?
* Proven experience delivering high service levels under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multitask professionally.
* Willingness to contribute to a 24-hour operational schedule when needed.
Additional Information
Why join our Raffles team?
You will join one of the world's best hotels and enjoy benefits such as:
* 28 days holiday including bank holidays, plus an additional day per year of service up to 35 days.
* Staff meals during shifts.
* Free dry cleaning for uniforms.
* Employer pension contribution of 3%.
* Enhanced sick pay, maternity, paternity, and adoption pay.
* Life assurance equal to 1x salary.
* Employee assistance program, including virtual GP and financial advice.
* Season ticket loans and cycle to work scheme.
* Gifting for special occasions and paid days off for moving or charity work.
* Tailored learning and development programs.
* Fun events like quizzes, team runs, and festive parties.
* Employee benefit card with discounts up to 30% at Accor worldwide and Raffles London F&B outlets.
What are the Raffles Values?
o Be You: Show creativity, innovation, and enthusiasm, expressing your personality and flair.
o Be Kind: Demonstrate humility and generosity through emotional connections with colleagues and guests.
o Be Happy: Uplift colleagues and guests with positivity and a joyful personality.
o Be Confident: Share knowledge and skills openly to achieve excellence.
o Have Your Purpose: Show care and responsibility to make a tangible impact on the business.
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