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Police enquiry officer (part time) (front counter team)

West Alvington
Devon and Cornwall Police
Police
€60,000 - €80,000 a year
Posted: 12 May
Offer description

Salary: £26,106 rising to £28,653 per annum + Excellent Benefits including Government Pension

Location: Kingsbridge, Devon

Closing Date: 20/05/2025, Midday

Hours per week: This role is 20 hours per week. However we welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need.

Allowances: This role attracts Weekend Working payment.

About the role:

Starting salary for 20 hours per week is £14,111 rising by yearly increments to a maximum of £15,488 per annum. (Full time equivalent is £26,106 to £28,653 per annum).

No annual leave will be approved due to the essential training required for the role - dates when no leave will be approved to be advised when appointment is confirmed.

Your training will take place at Police Headquarters, Middlemoor, Exeter. So you must be willing and able to travel to Exeter for the duration of the course, regardless of your base station.

Would you like to support your community with contacting the Police? Do you want to support victims and enable crimes to be reported? If so, apply to be one of many new Police Enquiry Officers across Devon and Cornwall we are recruiting.

The role includes:

* being the first point of contact for reported crimes and incidents of a policing nature coming to the front offices and via 101 and other non-urgent means,
* providing an initial response to a wide range of enquiries from the public and other agencies, which may include offering advice, information and guidance on legislation, policing responsibilities, and police complaints and, where appropriate and necessary, ‘signposting’ to partner agencies,
* receiving and recording information appropriately and accurately,
* dealing supportively and reassuringly with witnesses, victims, and the general public escalating to other police resources where appropriate.

The Police Enquiry Office will be open from Monday to Saturday.

Want to know more about this role?

Please click on the 'Apply' button to be taken to the vacancy on our website for further information about the role including the role profile. For a conversation regarding the role, once you have viewed the full details on our website, please contact:

Hiring Line Manager: Sarah Herbert - PEO Operations Manager

Email Address: crcrecruitment@devonandcornwall.pnn.police.uk

PLEASE NOTE: Should you decide to apply for this role, when you are asked to state how you found out about this vacancy, please remember to select LinkedIn.

What you get if you join us:

* A completive salary with yearly increments.
* Plus Weekend Working Allowance.
* 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays, pro rata for part time workers.
* Sick pay allowance, variable in accordance with length of service.
* Local government pension scheme.
* Supportive training and mentoring, including with IT and systems.
* Access to the Blue Light Card Scheme for discounts and services.
* Access to Group insurance scheme (via salary sacrifice scheme).
* Support networks, free Employees Assistance Programme, including for immediate family, and Occupational Health and wellbeing services.
* Continuing Professional Development.
* Making a difference within your community.
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