You will have previous retail experience and ideally will have worked as a supervisor previously.
Responsibilities
- Lead and supervise the store team in the absence of the Store Manager.
- Open & close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPI's.
- Support team members as and when required.
- Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
- Work 20 hours per week, with flexibility to work any day (Monday - Sunday).
Qualifications
- Positive attitude towards providing exceptional customer service.
- Strong leadership, motivation, coach and work with a team.
- Strong interpersonal and communication skills.
- Capacity to work calmly under pressure in a fast‑paced shop floor.
- Methodical approach to completing daily tasks – including stock SKU management.
- High levels of attention to detail.
- Ability to work both individually and as part of a diverse team.
- Previous supervisory experience including cashing up and banking.
- Self‑motivated, with a positive, can‑do attitude.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
Benefits
Competitive hourly rate of up to £13.91 per hour plus non‑contractual, hourly sales commission. Part‑time, permanent position with 20 hours per week.
At Deichmann, Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. This opportunity offers growth and development within your retail career.
