Home Grown is not your typical Club – it’s where business meets unusual: entrepreneurs, investors and innovators converge to redefine what it means to network and connect. We are seeking a dynamic Assistant Front of House Manager to join our Reception Team. Why Home Grown? Unique environment: Home Grown is the first of its kind. Join our family: Become part of the lifeblood of our Club – we are not just a venue; we are a lifestyle. Career growth: Elevate your career within a renowned establishment, with opportunities for advancement and skill development. Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount. Innovative atmosphere: Immerse yourself in the exciting energy of Home Grown. Your responsibilities: Service standards: ● Deputise in the absence of the Front of House Manager. ● Ensure you support the Membership community whilst providing a professional and friendly service throughout the House. ● Work closely with the Head Housekeeper and Chief Engineer to ensure standards in the House are maintained. ● Ensure guests are handled in a courteous and helpful manner. ● Encourage and respond to guest feedback. ● Maintain the confidentiality and security of all visitors and their guests. Team management: ● To assist with team management and development whilst promoting a professional image with a caring and helpful attitude to ensure consistent and continual high service standards. ● Develop your team and hold appraisals on Open Blend at least once per quarter. Business development: ● Share ideas that may enable the achievement and surpassing of financial targets. Budget control: ● Effectively manage our people systems (such as Fourth) and ensure rotas are kept up to date according to business levels. ● Ensure accurate financial reporting, including bedroom revenue management, rate yielding, forecasting and sales opportunities. ● Manage daily accounting, cash handling and credit procedures, ensuring the team adhere to them at all times. What do we offer in return? ● A supportive and inclusive work environment where your contributions are valued. ● Opportunities for career advancement and ongoing training. ● Competitive salary, service charge and pension. ● Private health insurance and Employee Assistance scheme. ● Gym and retail discounts. ● Full uniform. ● Complimentary meals. ● In-House experiences at both Home House and Home Grown. ● Wagestream. If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you! Welcome Home.