Job Description
Audio Visual Service Engineer
Salary: £40,000 - £45,000 + Company VanSector: Corporate / CommercialEmployment Type: Full-Time, Permanent
About the Role
We are seeking an experienced Audio Visual Service Engineer to join a growing London-based team, supporting a range of high-profile corporate clients. This is a fantastic opportunity for a skilled AV professional who thrives in customer-facing environments and enjoys problem-solving, delivering high-quality support, and working with cutting-edge AV technologies.
In this role, you will be responsible for servicing, maintaining, fault-finding, and repairing a variety of AV and conferencing systems onsite across client offices. You'll be a key ambassador for our brand, ensuring smooth AV operations and exceptional service delivery.
Key Responsibilities
* Provide onsite and remote servicing, diagnostics, and repair of AV and VC systems.
* Perform routine maintenance checks and preventative servicing across client sites.
* Support meeting room technologies including video conferencing, control systems, switching, and audio DSP.
* Troubleshoot technical issues quickly and professionally to minimise downtime.
* Work closely with service coordinators and project teams to schedule visits and report on completed tasks.
* Deliver outstanding customer service while maintaining professional communication with corporate stakeholders.
* Keep detailed service logs and ensure equipment documentation is up to date.
Skills & Experience Required
* Proven experience as an AV Service Engineer within the corporate sector.
* Strong knowledge of systems such as:Crestron, AMX, Extron, Cisco/Webex, MS Teams Rooms, Biamp, QSC, Shure, and similar.
* Confident in fault-finding, system diagnostics, and hardware replacement.
* Ability to read and understand technical drawings and schematics.
* Excellent customer service and communication skills.
* Full UK driving licence.
What We Offer
* £40,000 - £45,000 salary, depending on experience
* Company van provided for travel
* Opportunities for ongoing training and certifications
* Supportive team environment with exposure to innovative AV technologies
* Career progression within a growing organisation