Job Summary
Hub Operations provide information efficiently and effectively to those in the wider donation and transplant community to make transplants happen, ensure patient safety and to help fulfil our statutory obligations. This includes facilitating up to 1, per year, conduct over 39, offers and ensuring that potential transplant recipients receive an offer of a live saving or improving transplant.
ODT Hub Operations is a friendly and welcoming department that lives and breathes NHSBT’s values Caring, Expert, Quality. We are working to empower everyone in the department to make their own decisions, prioritise their own work and implement tools to help them self-manage. If you want work in an environment where you aren’t micro managed, you are self-motivated and would thrive in a facilitative atmosphere this would be a great post for you.
Main duties of the job
In this role you will co-ordinate the matching and allocation of human organs for transplantation, 24 hours a day, days per year to the UK, Republic of Ireland and European Organ Exchange Organisations. Your responsibilities will include:
1. Communicating with consultants, medical, scientific, nursing and administrative staff both nationally and internationally
2. Recording information relating to organ offering via the National Transplant Database and arrange transportation of organs for transplant.
3. Liaising with transplant centres in relation to registration of urgent patients awaiting transplantation, capturing and recording transplant outcome information and removing patients from the waiting list following transplantation.
4. Liaising with research studies around placings organs for research where they have been deemed unsuitable for transplantation.
5. Coordinating logistical support with our transport provider to move organs and the National Organ Retrieval Teams.
6. Acting as the onsite emergency contact during out of office hours for the Organ Donation and Transplantation site
About You
Qualifications and Training
7. NVQ Level 4 or equivalent experience in a similar role.
Experience and Knowledge
8. Experience of working in a busy office environment, handling conflicting deadlines and priorities
9. Experience of working in an administrative role
10. Experience of working with Information Technology using Microsoft Office packages (Word, Excel and PowerPoint)
11. Experience of using IT systems to produce reports and correspondence which are timely, professional and accurate