Head of Training – Bars Group – Up to £55,000
Service Standards | Leadership Development
The Role:
We're currently recruiting a Head of Training for a leading hospitality group in London. This is a key leadership role focused on elevating service standards, driving consistency across operations, and mentoring a team of floor managers to help them progress into Assistant Manager roles and beyond. This role will work closely with the senior management team to develop front-of-house performance, improve spend per head in F&B, and ensure guest satisfaction remains at the heart of every shift.
Key Responsibilities:
Oversee and support all Floor Managers across the group
Drive service standards and operational consistency across venues
Provide 1:1 coaching, mentoring, and career development
Focus on increasing spend per head through service excellence
Lead recruitment, onboarding, and training for new floor leaders
Actively manage guest feedback and online review responses
Ideal Candidate:
Strong background in hospitality operations and people development
Experience mentoring and developing high-potential team members
Hands-on leader with a passion for service and guest experience
Exceptional communication and coaching skills
Ability to create a positive, high-performance culture
Please apply today or send your CV to Kate B OR call
AMRT1_UKCT