Are you passionate about social media content, digital storytelling, and creating compelling brand experiences online? Join our team to help shape brand engagement and grow our digital communities. If you thrive on creativity, have a keen eye for trends, and enjoy working collaboratively, we'd love to hear from you. This role is ideal for someone eager to make their mark in social media, content creation, and digital marketing strategy.
Responsibilities
* Developing and scheduling engaging, on‑brand content for our social media platforms, including Instagram, Facebook, TikTok, LinkedIn, and emerging channels.
* Contributing to the planning and execution of social media campaigns, supporting wider marketing and brand objectives.
* Creating and editing compelling copy, images, videos, and graphics to boost online engagement and reach target audiences.
* Monitoring trends, conversations, and competitor activity to inform content strategy and adapt messaging accordingly.
* Managing day‑to‑day community engagement, responding to comments, messages, and fostering positive interactions across our digital channels.
* Working closely with digital marketing, creative, and PR teams to ensure consistent brand voice and cross‑channel synergy.
* Analysing post and campaign performance, preparing regular reports, and making data‑driven recommendations to improve content effectiveness.
* Championing inclusive, accessible, and responsible content practices to reflect our brand values and connect with diverse audiences.
Qualifications
* Strong written communication skills and a creative approach to storytelling across social and digital platforms.
* Experience producing social‑first content, whether professionally or personally (please include content examples with your application).
* Familiarity with social media management tools and analytics platforms (e.g. Hootsuite, Sprout Social, Meta Business Suite, TikTok Analytics).
* Up‑to‑date with social trends, emerging platforms, and digital best practices.
* Organised and able to manage multiple deadlines and priorities in a fast‑paced environment.
* Collaborative mindset with great stakeholder and teamwork skills.
* Basic knowledge of image and video editing apps is an advantage.
* Motivated to develop professionally in content creation, digital marketing, and brand communications.
Company Culture & Team Support
* Welcoming, supportive team culture focused on digital innovation, learning, and creative collaboration.
* Access to modern, digital‑ready workspaces with tools and support for high‑impact content creation.
* Regular training, workshops, and personalised development opportunities in social media and digital content marketing.
Benefits
* Up to 50% colleague discount across our store range.
* Medicash: cashback on health & wellbeing services and access to Retail Trust support.
* Group Income Protection for long‑term illness.
* Pension scheme provided by Legal & General.
* Annual leave buy & sell scheme and enhanced maternity/adoption leave (qualifying periods apply).
* Numerous opportunities for digital skills development and career growth.
* Group Life Assurance – 2× annual salary.
* 28 days annual leave in year 1, increasing with service.
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