We are seeking an experienced Financial Administrator to join our client's SJP Practice, based in Beckenham. This position will involve supporting Financial Advisers with all areas of administration, including business processing, financial administration and client liaison. The role will require the use of different CRM systems and platforms (including Salesforce).
This will be an office-based position.
Key Responsibilities:
* Provide a high level of technical and administrative support, responding to client enquiries, liaising with third parties and providing support at client meetings where appropriate
* Issuing letters of authority (LOAs) to providers
* Chasing financial institutions to provide requested information
* Telephone liaison with Administration Centres and Paraplanners
* Drafting and proof-reading documents, including client correspondence, presentations, illustrations etc
* Creating and updating client records and our databases with financial and personal data
* Maintaining and accurately updating the CRM - using it to manage the business workflow effectively
* Deciphering policy information and inputting into the company CRM
* Onboarding new clients to our company CRM
* Preparing client files for review meetings
* Provide regular status updates to clients regarding the status of transfers, withdrawals amongst other things
* Completing illustrations and applications for new business
* Processing New Business and chasing through to completion
* Processing Application Forms
* Complete an audit at the end of each case to make sure that all documents are where they are supposed to be
* Manage the compliance requirements of the business – Ensure new business and client files are fully compliant
* Maintaining accurate computer records
* Managing company compliance records
* Managing the new SJP meeting review process
* Managing business pipeline
* Learning to write basic Suitability Letters
* Assisting with marketing administration
Full training will be given and there is the opportunity to progress within the SJP Accreditiation Framework
Experience and Qualifications:
* Previous experience within a Financial Planning role
* Must have a can-do attitude
* Must be flexible and adaptable
* Exceptional attention to detail is paramount
* Excellent communication skills
* Excellent written English, numerate and analytical
* Strong organisational skills
* Ability to use own initiative and multitask
* Able to work additional hours when required