Job Title:Business Operations SupportCoordinator
Location:Team Valley Gateshead NE110SR
Salary:Circa 32000 (depending onexperience)
EmploymentType: Fulltime Permanent Monday to Friday8.15am4.30pm
AbouttheCompany:
Ourclient is the UKs sole provider of an awardwinning readingprogramme. They provide exceptional education technology solutionsthat improve outcomes for schools educators and younglearners.
Witharound 30 employees each member plays a vital role in achievingtheir missionssuccess.
TheOpportunity:
Joinour clients dynamic team as a Business Operations SupportCoordinator where youll assist the Operations Director inmaximising efficiency ensuring smooth business operations andharnessing the potential of data insights within our cohesive team.Youll also have a responsibility to oversee IT device and networkmaintenance and security in collaboration with an external ITsupport company. Additionally youll assist in GDPR matters ensuringcompliance with data protection regulations. This role offers theopportunity to contribute to operational efficiency collaboratewith diverse teams and grow professionally in a supportiveenvironment. If youre motivated organised and passionate aboutoperational excellence apply now to be considered for this excitingopportunity!
Responsibilities:
* Collaborateclosely with the Operations Director and crossfunctional teams topinpoint operational bottlenecks inefficiencies and improvementprospects.
* UtilisePower BI to analyse data generate reports and provide insights tosupport decisionmakingprocesses.
* ProvideIT support overseeing infrastructure and systems to ensure theyeffectively and securely meet operationalneeds.
* Assistin devising and executing operational strategies to boostefficiency streamline processes and enhance overallperformance.
* Coordinatewith internal teams to ensure seamless communication andcollaboration acrossdepartments.
* OverseeIT device maintenance including troubleshooting hardware andsoftware issues and liaise with the external IT support company asneeded.
* Implementand maintain security protocols to safeguard sensitive companyinformation and digitalassets.
* Assistin GDPR matters ensuring compliance with data protectionregulations.
* Providetraining and support to staff members on the use of IT systems andapplications.
* Monitorand evaluate operational performance metrics to identify areas forimprovement andoptimisation.
* Actas a point of contact for operational enquiries and issuesresolving them in a timely and effectivemanner.
* Propelinnovation by identifying automation and process optimisationopportunities supporting operational excellence and costsavingmeasures.
* Maintainthe highest standards of data privacy and security ensurecompliance with regulations and implement best practices for datagovernance andintegrity.
* Remainat the forefront of industry trends best practices and emergingtechnologies in operations management data analytics and ITfacilitating their integration into ouroperations.
Whatthey are lookingfor
Ourclient is seeking individuals with thefollowing:
* Abachelors degree in business administration operations managementor a related field. (preferred notessential)
* Provenexperience in a similar role with a strong understanding ofbusiness operations and processes. Preferably in the technology oreducationsectors
* Proficiencyin Power BI for Data Analytics and Reporting (preferred notessential)
* Excellentorganisational and multitasking skills with the ability toprioritise taskseffectively.
* Strongcommunication and interpersonal skills with the ability tocollaborate effectively with diverseteams.
* Stronganalytical skills with the ability to derive actionable insightsfrom data and communicate findingseffectively.
* Experienceproviding IT support and managing IT infrastructure and systemswith a solid grasp of networking security and softwareapplications. Experience working with external IT Support companieswould bebeneficial.
* Familiaritywith IT device maintenance and securitypractices.
* Attentionto detail and a commitment to maintaining high standards of qualityandaccuracy.
* Strategicthinking and problemsolving abilities with a talent for identifyingoperational enhancementopportunities.
* Familiaritywith data privacy and security regulations (e.g. GDPR) and acommitment to upholding best data governance and compliancepractices.
Whatthey can offeryou:
* Thisis an opportunity to support the Operations Director and make atangible impact within a closeknit team shaping the companys futurethrough technology andinnovation.
* Continuousprofessional development opportunities including access to trainingprogrammes.
* Asupportive and collaborative work environment where yourcontributions are valued with ample opportunities for growth andrecognition.
Areyou ready to make animpact
Ifyou are an organised and reliable individual with a passion foroperational excellence and for making a difference in the educationsector we want to hear fromyou!
Toapply for this role please submit your full and up to date CV toJonathan Sweasey at Pybus Recruitment on email: orcall
Requirements
Responsibilities:
* Collaborateclosely with the Operations Director and crossfunctional teams topinpoint operational bottlenecks inefficiencies and improvementprospects.
* UtilisePower BI to analyse data generate reports and provide insights tosupport decisionmakingprocesses.
* ProvideIT support overseeing infrastructure and systems to ensure theyeffectively and securely meet operationalneeds.
* Assistin devising and executing operational strategies to boostefficiency streamline processes and enhance overallperformance.
* Coordinatewith internal teams to ensure seamless communication andcollaboration acrossdepartments.
* OverseeIT device maintenance including troubleshooting hardware andsoftware issues and liaise with the external IT support company asneeded.
* Implementand maintain security protocols to safeguard sensitive companyinformation and digitalassets.
* Assistin GDPR matters ensuring compliance with data protectionregulations.
* Providetraining and support to staff members on the use of IT systems andapplications.
* Monitorand evaluate operational performance metrics to identify areas forimprovement andoptimisation.
* Actas a point of contact for operational enquiries and issuesresolving them in a timely and effectivemanner.
* Propelinnovation by identifying automation and process optimisationopportunities supporting operational excellence and costsavingmeasures.
* Maintainthe highest standards of data privacy and security ensurecompliance with regulations and implement best practices for datagovernance andintegrity.
* Remainat the forefront of industry trends best practices and emergingtechnologies in operations management data analytics and ITfacilitating their integration into ouroperations.
Responsibilities: Collaborate closely with the Operations Directorand cross-functional teams to pinpoint operational bottlenecks,inefficiencies, and improvement prospects. Utilise Power BI toanalyse data, generate reports, and provide insights to supportdecision-making processes. Provide IT support, overseeinginfrastructure and systems to ensure they effectively and securelymeet operational needs. Assist in devising and executingoperational strategies to boost efficiency, streamline processes,and enhance overall performance. Coordinate with internal teams toensure seamless communication and collaboration across departments.Oversee IT device maintenance, including troubleshooting hardwareand software issues, and liaise with the external IT supportcompany as needed. Implement and maintain security protocols tosafeguard sensitive company information and digital assets. Assistin GDPR matters, ensuring compliance with data protectionregulations. Provide training and support to staff members on theuse of IT systems and applications. Monitor and evaluateoperational performance metrics to identify areas for improvementand optimisation. Act as a point of contact for operationalenquiries and issues, resolving them in a timely and effectivemanner. Propel innovation by identifying automation and processoptimisation opportunities, supporting operational excellence andcost-saving measures. Maintain the highest standards of dataprivacy and security, ensure compliance with regulations, andimplement best practices for data governance and integrity. Remainat the forefront of industry trends, best practices, and emergingtechnologies in operations management, data analytics, and IT,facilitating their integration into our operations.