Job Description
Job overviewManchester University NHS Foundation Trust is seeking a highly motivated and experienced Quality & Safety Manager to join our Quality and Safety Team in the Imaging Division. This pivotal role will lead the implementation and management of a robust quality system across Imaging services, ensuring compliance with regulatory standards and driving continuous improvement.You will be responsible for overseeing internal audits, managing non-conformances, and liaising with accreditation bodies to maintain UKAS accreditation. The post holder will also support operational management, contribute to strategic planning, and play a key role in clinical governance, risk management, and staff development.Main duties of the jobKey Responsibilities:Lead the development and maintenance of the Imaging Division’s Quality Management System.Coordinate and deliver quality review meetings and internal audits.Investigate complaints, incidents, and QA failures, ensuring timely resolution.Support compliance with IR(ME)R and IRR regulations and Health & Safety legislation.Contribute to strategic planning, equipment evaluation, and service development.Manage document control, training programmes, and staff performance.Provide expert advice on quality and safety to operational managers.Ensure timely reporting and communication with internal and external stakeholders.What We’re Looking For:Master’s level qualification or equivalent in a relevant field.Proven experience in quality management, clinical governance, and accreditation processes (e.g.
UKAS ISO).Strong leadership, communication, and organisational skills.Ability to work collaboratively across departments and influence quality outcomes.Proficiency in Microsoft Office and data reporting tools.Training for Trainers qualification:Experience in high-level incident investigation and teaching programme development.Working for our organisationManchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career. We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.You will play a pivotal part in supporting our operational excellence and strategic ambitions.
You’ll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You’ll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation’s success. Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.Detailed job description and main responsibilitiesTo find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading.
So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.Use of Artificial Intelligence (AI) in your applicationHere at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations.
While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve.
All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.Person specificationQualificationsEssential criteria- Relevant qualification to Masters level degree in relevant field or Apprenticeship level 7 or Higher Specialist Diploma or demonstrable equivalent knowledge and experience- Recognised management/leadership qualification or attendance at short courses on relevant management issuesDesirable criteria- Training for Trainers qualificationKnowledgeEssential criteria- A wide knowledge of current methodology and developments in Imaging- A thorough understanding of UKAS ISO accreditation.- A thorough understanding of Health & Safety legislation.- Demonstrable knowledge and experience of working within a Quality Management System- Evidence of strategic planning- Evidence of accuracy and attention to detailTraining and ExperienceEssential criteria- Experience of managing a departmental section/ team at a senior level- Proven leadership, supervisory and management experience.- Experience of supervising and training junior medical staff- Experience of managing a laboratory through a formal accreditation process (e.g UKAS ISO)- Proven experience of contribution to Clinical governance processesDesirable criteria- Training for and experience of High Level Incident investigation- Training in quality managementSkills and AbilitiesEssential criteria- Able to communicate effectively with colleagues and patients- Able to build and maintain working relationships with others- Able to offer encouragement and support to others to foster both personal and professional development- Able to plan and organise work effectively to achieve agreed objectives.- Good negotiating and leadership skills- Ability to remain calm under pressure.- Competent user of Microsoft Word, Excel, PowerPoint and Outlook.Desirable criteria- Evidence of collaborative working